Talent Acquisition Account Manager

A N D R I A H E A R D

Atlanta, GA (Metro) 678-***-****

SUMMARY OF QUALIFICATIONS

CareerBuilder

Senior Account Manager – Remote 2022 –

Accomplishments:

Collection of huge bad debt on an account assigned in my book of business within first month.

Manage a book of business, renew contract agreements, upsell, create quotes, find new opportunities to keep pipeline full via blueprinting of career pages, websites, usage of talent acquisition platforms, new business development, schedule Zoom appointments, create and present PowerPoint presentations via Zoom for renewal and/or new account., Access Tableau for reports, perform demos via Zoom of the Talent Acquisition Platform, the function of the tools and reports, explain how the service/product integrates with ATS (SAAS).

Vulcan Materials Company

Senior Account Manager – Atlanta, GA 2016 - 2021

Accomplishments

• Expanded the customer base and grew revenue by 59%

•Two additional positions were created due to the impact of the revenue growth I contributed.

•Proficient in sales and marketing professional with experience in developing and executing plans for business growth and customer satisfaction.

•Have a proven history of identifying, evaluating new opportunities, preparing, and submitting proposals and negotiating pricing.

•Developed the new position to what it currently is today by: managing 900+ accounts, building long lasting relationships with the customers, learning the customers business, staying connected with the customers: by phone, email, office visits and jobsite visits. Created marketing materials for customers, manage strategic relationships between customers and the logistics department, and the customers jobsite contact person.

•Prepare quotes for customer bids, negotiate pricing on large projects, place orders and process purchase orders. Worked with credit department to collect unmanageable debt, billing department and customer service department.

•Two additional positions were created due to the impact of the revenue growth I contributed.

W.W. Grainger

Account Manager – Alpharetta, GA 2014-2016

Accomplishments

•Finished first year at 113%

•Consistently MVP of the team

•Managed 400 account territory-built customer relationships from initial contact and quickly generated four to five key contacts within each account presented the Grainger value proposition to each customer by phone.

•Used Dimensions of Professional Selling (DPS) skills to understand customer needs and develop cost effective solutions which increased customer spend, loyalty and retention.

•Aggressively followed up on leads to convert to sales revenue.

•Developed sales plans that effectively marketed Grainger's value proposition to customers in their account package to drive sales growth and gross profit.

•Assessed customer's needs and sales potential to maintain focus as a target account or to transition to appropriate function.

•Utilized supplier training or materials to increase product knowledge and industry knowledge.

•Strong use of sales skills; to understand customer needs and how the Grainger value proposition fits those needs.

•Implemented and administered national sales promotions to drive revenue with customers in conjunction with the Marketing Department.

•Sales Administration

•Documented sales calls and customer interactions.

•Utilized standard pipeline reporting tools and methods.

•Ensured customer satisfaction through quality monitoring and perfect order measurements.

HPCI

Account Executive Norcross,GA 2010 - 2014

Accomplishments

•Closed the largest rental property digital advertising deal in the history of the company.

•Presentations to real estate property management companies; in

areas where we had no print publication to offer digital advertising.

•Demos by way of virtual tours.

•Cold calling

•Managed accounts, renewal of accounts and upsold accounts

•Updated Database via Salesforce

•Prepared daily and monthly call reports.

EDUCATION: Western Iowa Tech, Sioux City, Ia.

Equipment Rental Management

SKILLS:

•Salesforce

•Sales Negotiation Skills

•Teams

•Zoom

•APEX

•SAP

MyVulcan (SaaS)

Tableau

AXIOM

OKTA

EXCEL

PowerPoint

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