Customer Service Front Desk

Oshin Irving

**** ******* ******** *****, ******* Bay, St. James, Jamaica

1-876-***-**** / ***********@*****.***

LinkedIn: oshinirving

Summary

Highly motivated and customer-focused professional with experience in front desk operations, customer service, and retail supervision. Eager to leverage strong organizational and interpersonal skills to contribute to

a reputable organization and gain meaningful experience.

Work Experience

Front Desk Agent/ Riu Reggae Hotel Renova Spa, Montego Bay, Jamaica

May 2023 – Present

Manages check-ins, processes payments, and handles cash transactions efficiently.

Provides excellent customer service, addressing guest inquiries and concerns.

Maintains an organized and efficient front desk area.

Assists with general administrative

tasks, including filing and record keeping.

Customer Service, Montego Bay, Jamaica

February 2023 / May 2023

Processed customer orders and served items accurately and promptly.

Operated as a cashier, handling transactions and balancing the till.

Provided attentive customer service, ensuring a positive shopping experience.

Storeroom Supervisor / Customer Service & Sales Representative / Peter's Fashion, Montego Bay, Jamaica

November 2014 – December 2021

Coordinated daily storeroom activities, ensuring efficient inventory management.

Provided comprehensive customer service, assisting with product inquiries and selections.

Drove sales through effective product knowledge and customer engagement.

Education & Qualifications

High School Diploma Equivalency / Montego Bay, St. James

2023

Caribbean Secondary Education Certificate (CSEC):

Social Studies( 3)

Human & Biology ( 3)

Mathematics (pending)

National Vocational Qualification of Jamaica (NCTVET) Customer Service Representative (Admin Assistant) Level 2 Heart Institute Northwest Campus, Falmouth, Trelawny

2022

Knockalva Technical High School

2007 – 2012

Skills

Customer-Oriented

Self-Motivated

Organized

Cash Handling

Administrative Support

Inventory Management

Sales

Problem-Solving

References

Available upon request.

Contact this candidate