Customer Service Representative
Resume:
Tate Ainsworth
Slidell, LA
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My name is Tate Ainsworth I’m Highly motivated and adaptable with a strong work ethic and a commitment to excellence. i have excellent communication and interpersonal skills, coupled with a diligent and detail-oriented approach to tasks. I’m Able to thrive in fast-paced environments and collaborate effectively with team members to achieve objectives. I'm Eager to leverage high school education and relevant experiences to contribute positively to a dynamic work environment. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Walmart - Slidell, LA
February 2024 to Present
• Greeted customers and provided assistance with product inquiries, locating items, and processing transactions at the checkout counter
• Handled customer complaints and resolved issues promptly and efficiently, ensuring a positive shopping experience
• Maintained cleanliness and organization of the checkout area and merchandise displays
• Collaborated with team members to achieve daily sales targets and store objectives
• Assisted with inventory management tasks, including restocking shelves and conducting merchandise counts
• Assisted with market research and analysis to identify customer preferences and trends
• Contributed to the development of marketing materials and campaigns to promote products and services
• Supported the marketing team in organizing events and promotional activities to enhance brand visibility
•
Deli Associate/Customer Service
Southeastern Grocers - Slidell, LA
May 2023 to November 2023
Responsibilities:
1. Customer Service: Greet and assist customers, take orders, provide recommendations, and ensure a positive shopping experience.
2. Food Preparation: Prepare deli products such as sandwiches, salads, and meat/cheese platters according to established recipes and customer preferences. 3. Slicing and Portioning: Operate slicing equipment to cut deli meats and cheeses to customer specifications, ensuring accuracy and consistency. 4. Food Safety: Maintain strict hygiene and food safety standards, including proper storage, handling, and labeling of products. Monitor and discard expired items. 5. Stocking and Merchandising: Keep deli displays fully stocked, clean, and visually appealing. Rotate products to maintain freshness.
6. Cleaning and Sanitization: Regularly clean and sanitize work areas, equipment, and utensils to meet health and safety regulations.
7. Cash Handling: Handle cash and operate cash registers or point-of-sale systems accurately. 8. Product Knowledge: Stay informed about the deli's product offerings, including ingredients, pricing, and special promotions.
9. Teamwork: Collaborate with other deli associates and departments to ensure smooth store operations. 10. Compliance: Follow all company policies and procedures, including dress code, attendance, and workplace conduct.
Host Trainer
Brinker International Inc
August 2022 to July 2023
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences. Coached staff on strategies to enhance performance and improve customer relations. Delegated work to staff, setting priorities and goals. Explained goals and expectations required of trainees. Promoted safe working conditions by monitoring safety procedures and equipment. Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Host
Brinker International, iNc.
June 2022 to July 2023
Greeted guests and gathered information to seat groups or place on waitlist. Answered telephone to provide dining information and take reservations. Scheduled reservations and notified servers and managers of large groups to prepare seating in advance. Resolved customer service and food-related issues to maintain guest satisfaction. Accommodated guests with children and special needs to promote comfortable dining experience. Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Helped restaurant staff set up small and large events to coordinate smooth execution. Took beverage orders and served drinks during peak meal times. Utilized POS system to total meal costs and add taxes for final bill calculation. Education
High school diploma
Skills
• Computer skills
• Hospitality
• Customer service
• Microsoft Office 365.
• Communication
• Adaptability
• Problem solving
• Phone etiquette
• Guest relations
• Team oriented
• Food service
• Restaurant experience
• Host/hostess experience
• Communication skills
• Guest services
• POS
• Cleaning Experience
• Merchandising
• Food Safety
• Busser
• Retail Sales
• Pricing
• Food Preparation
• Inventory Control
• Customer service
• Google Docs
• Windows
• Typing
• Serving
• Restaurant experience
• Hospitality
• Guest services
• Guest relations
• Sales
• Retail sales
• Negotiation
• Cash handling
• Cash register
• Salesforce
• Hotel experience
• Communication skills
• Multilingual
• Night audit
• Organizational skills
• Bilingual
• Front desk
• Mentoring
• POS
• iOS
• Social media management
Certifications and Licenses
CPR Certification
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