Administrative Support Assistant

HEIKE JONES

ADMINISTRATIVE ASSISTANT AND MANAGEMENT

PROFILE

I am a detail-oriented leader with over 10 years of experience in management and administrative support. My most recent work experience includes providing administrative support to the General Manager at the Marriott Hotel. I also have experience providing administrative support for a non profit organization. I am seeking a position where I can apply and expand my administrative support and project management expertise. EXPERIENCE

MAKE MOMMA PROUD 501c3 JUNE 2015- PRESENT

Administrative Assistant Chicago, IL

● Administrative support tasks including expense reporting, email correspondence, event coordination, and calendar management.

● Organize mentoring workshops for youth to assist with life skills and self-care, focusing on those coping with the loss of a parent.

● Execute grant research and proposal writing.

MARRIOTT HOTEL FEBRUARY 2025- MAY 2025

Executive Assistant Chicago, IL

● Assisted the general manager with day to day administrative support tasks.

● Generated detailed reservation reports and liaison between sales and catering departments to complete all reservation tasks.

● Delegated potential new business leads to sales and event managers according to their designated market.

● Built rooming blocks and reservations for larger groups and individual guests.

● Arranged and deliver amenities for VIP guests and special business clientele. ARCHRIVAL AGENTS/ADIDAS OCTOBER 2022- MARCH 2024

Regional Manager Chicago, IL

● Liaison between field agents and Adidas brand management; communicating current trends and competitor strategies.

● Executed administrative support, monitoring territory staffing budget, expense reports, and calendar management for brand specialists.

● Identified and promoted innovative tactics to enhance associate education and consumer engagement.

● Traveled to designated markets to engage with specialists and ensure all aspects and reporting for the program was fulfilled. LEVY/RANK + RALLY JUNE 2021- OCTOBER 2022

Administrative Assistant Chicago, IL

● Executed administrative tasks for the Director of Retail including invoices, email correspondences, and client requests.

● Facilitated all team merchandise and jersey customization requests for the Chicago Bulls and Blackhawks at the United Center.

● Facilitated online and in-game client requests and Team Memorabilia for the Blackhawks and Bulls e-commerce business.

● Managed a team of customization specialists with inventory control management of merchandise and customization lettering. LEVI STRAUSS & CO JANUARY 2016 - MARCH 2020

Merchandise Coordinator Chicago, IL

● Executed visual merchandising strategies across the Levi’s and Dockers brands for Macy’s, JCPenney, and Kohls.

● Generated consecutive sales growth up to +30% over plan and facilitated in-store special events.

● Partnered with store teams to execute brand standards & strategies to focus on top sellers and new merchandise. EDUCATION

DEPAUL UNIVERSITY 2021

Certification in Grant Writing Chicago, IL

INTERNATIONAL ACADEMY OF DESIGN AND TECHNOLOGY 2010 Bachelors of Arts-Fashion Merchandising Management Chicago, IL SKILLS

● Microsoft/Google Suite

● Calendar Management

● Asana

● Concur

● Slack

● Namely

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