Process Improvement Quality Assurance

Moaaz Ahmed Saqr

Head – Quality & Process Improvement

Mobile: +201********* E-mail: ***********@*****.*** Qualified and experienced head of quality with almost 14 years track record in quality sections of FMCG, printing & packaging companies, Quality Assurance / auditing and Laboratory Works, using the variable & advanced 6 Sigma & problem solving tools for improving & developing current processes & create ones as per 6 Sigma req. (DFSS), all assurance practices related to food safety

& integrated management systems tasks & requirements. STRENGTHS:

Proficient with applying all DMAIC tools

(CSSBB) using Minitab, good knowledge about

DFSS (Tagushi's robust design) and able to

maintain & apply the same for problem solving

& process improvement create new processes.

Excellent Auditing aptitude (10 years

conducting internal & external auditing,

certified internal auditor against the for the 7

stds. FSSC 22000, BRCGS-8, ISO 9001,

14001, 45000, 15378, 22716) & certified

lead auditor for FSSC22K V4.1 ).

Professional with dimensions measuring

instruments calipers

/micrometers/gauges/balances/scales,

Metrological techniques and Methods / pantone

books & color standards for printed materials.

Very good knowledge with food

safety requirements & control

measures of FSSC 22K & BRCGS

Issue 6&8

Excellent knowledge of technicalities plastic

injection, blow molding, IBM & corrugated

boxes, Flexography, letter press & offset

printing, tube manufacturing).

Ability to perform under pressure & high load

Strong understanding & implementation of

food safety standards requirements

BRCGS ISSUE 8, FSSC etc.

EDUCATION, CERTIFICATIONS & TRAININGS

Bachelor of Science majored in Chemistry, University of Menofia, Egypt, Batch 2008, (Very good, 80.3 %)

Certifications:

Certified BRCGS global standard for food safety issue 8 : Lead auditor (Oct 2021)

Certified Internal auditor for the (9001,450001,FSSC22K,BRC, 14001, 15378 & 22716) (TUV India-Jan 2020).

Certified Lead auditor FSSC 22000 V4.1 (SGS-Dec 2019)

CSSBB from ASI (partner of ASQ) (Jan to Oct 2018)

Attended online webinar for BRCGS updates in Issue 6 certified from

TUV-India (April-2020)

HACCP implementation (Internal)

Effective planning skills (certified at Top business center)

Internal training for SAP usage

Blow, injection molding (by Plastic molding professionals) CAREER SNAPSHOT

Head of Quality & Process improvement at EPL Misr for Manufacturing the laminated tubes for Oral care/food/Pharma/cosmetics & others products (May 2017-current)

Senior QA chemist (Quality officer) at Dabur Egypt Ltd.: Packing material analysis / new products & PACKS development, vendor improvement (training & auditing) / market visits / distributers returns & customer complains / instruments purchasing / handling 3 rd

parties

(July-2012 to May-2017)

QC chemist Packing Materials inspections at Marico Egypt Ltd.

(Plastics & Packaging materials analysis Jun-2010 to June 2012) PROVEN JOB ROLE (current)

Head of Quality & Process Improvement– EPL Misr for Advanced PKG.

Lead & implement Six Sigma & continuous improvement projects.

Follow up all QC works : with supervisors and teams and ensure all incoming / in process FG

inspections are well maintained and products released as per specs and authorize deviations

Analyze trends of internal rejections & Follow up with process owners -weekly meetings- to ensure taking actions that prevent recurrence using various tools & techniques (ex. Pareto, FB,

Why Why & DOE etc.).

Vendor quality improvement: conducts scheduled suppliers’ audits as per annual audit plan

against specified checklists.

Customer Engagement program & plan: conduct customer engagements meetings as per monthly schedule & company's procedures.

Tasks of QA: Establish & maintain all document control, record control & Specs control plan & conduct internal audits / supplier’s audits/global Interunit audits at plants of other countries ex. India), manage & handle external audits (costumer /certification audits, create & establish all new procedures & SOPs, maintain & monitor performance of all implemented management systems (FSMS & IMS (EMS/ OHS MS /En MS)), monitor & control the closure of internal / external audit points & comments ensure team’s adherence.

Manage customers' complaints, comments & recalls: conduct CAPAs as per company's SOP & direct the RC analysis meeting, follow with team for the effectiveness of corrective & preventive actions and issue 8D CAPA report, lead the improvement projects for critical

repeatable complaints (1 project per year).

Conduct internal trainings for team ex. FS /GMP / IMS / SPC / process & technical audits.

Contribute & cooperate with production team to reduce the scrap % via continual

improvement. Projects / reducing internal rejection.

Report all quality related issues to managements & corporate quality heads in India (MPQR: monthly process & quality meeting).

Monitor the internal & external calibration plan & ensure adherence to schedules & dates.

FSTL: create and establish all food safety SOPs / records / hazard analysis: ensure maintaining validating / monitoring / verifying all controls related to food safety works. IT SKILLS

Proficient with MS Office Suite (Word, Excel & PowerPoint), e-mail, net surfing and web research Very good Knowledgeable of management data software (SAP) & as well as Minitab. PERSONAL DETAILS

Nationality : Egyptian

Date of Birth : 17

th

March 1987

Marital Status : Married

Languages : Arabic & English

Residence : 10th of Ramadan, Egypt

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