Customer Service Data Entry

Yeimy Bailey

Customer service

Homestead, FL ****2

**********@*****.***

+1-786-***-****

Professional Summary

I have developed a track record of dedication and commitment throughout my work experience, Demonstrated talent for providing customer service, written and oral communication also bilingual/english with top levels of management. Maintaining a positive attitude while

interacting with V.I.P. clients. Goes above and beyond basic administrative task and takes on multiple projects at once. Excellent work skills and strength in boosting company growth. Authorized to work in the US for any employer

Work Experience

Customer Service Call Center Agent

Baptist health south federal credit union-Homestead, FL November 2021 to Present

Adjusted to customer concerns. Priorities any transaction that's true an variable. Also contacted customer on their accounts threw email on phone used. Able to do multiple tasks at once. Flexible. Supervisor

Bjs Wholesales Club-Homestead, FL

October 2011 to May 2022

• Directed front-end staff on transactions

• Customer service representative exclusive.

• Directed calls to appropriate individuals and departments

• Made sale and achievements monthly goals

• Provide and elevated customer experience by addressing customer concerns,

• Assisted in keeping proper inventory.

Immigration Assistant

C.O.F.F.O Immigration Service-Homestead, FL

2006 to 2009

* Performed all levels of office duties

* Answered phones

* Assisted clients

* Provided paralegal assistance

* Assisted with preparation of immigration forms

* Data Input

* Filing

* Assisted clients with social services

Education

Certificate in Cosmetology

Florida Legal Studies Institute - Homestead, FL

April 2010

High school diploma or GED

Skills

• DATA ENTRY (5 years)

• Stocking

• Microsoft Office

• Office management

• Multi-line phone systems

• Leadership

• Sales (10+ years)

• Supervising experience

• Cleaning

• Multilingual

• Data entry

• Typing

• TYPING (7 years)

• Phone etiquette

• Communication skills

• English

• Filing

• Bilingual

Certifications and Licenses

Driver's License

Additional Information

Skills

* Organized and detailed oriented

* Computer Skills: Typing and Data Entry

* Able to multitask and work efficiently

* Fluent in English and Spanish

* Quick Learner

Contact this candidate