Administrative Assistant Customer Service
Resume:
Evelyn Ruiz
Yonkers,NY *****,
********@*****.***
P R O F I L E
Motivated and dedicated administrative professional seeking a remote administrative position. I aim to leverage my existing skills while further developing my abilities in a dynamic and growth-oriented company. E M P L OY M E N T H I S T O RY
2017 — Present
Administrative Assistant, Prime Locations, Inc. Yonkers, NY
• Managed receptionist duties, directing calls and coordinating with staff for effective communication in a property management company with 70+ properties and 3000+ shareholders.
• Assisted accounts payable in uploading and organizing incoming bills for accurate financial records.
• Provided exceptional customer service to tenants and shareholders, promptly resolving inquiries and issues.
• Streamlined application processes by collaborating with the application processor for sales, sublet, and transfer applications.
• Demonstrated strong self-discipline and efficient communication while working remotely from 2020 to 2022, meeting company expectations and maintaining productivity.
• Oversee office supplies, prepare outgoing mail and manage incoming mail and packages. 2013 — 2016
Teller, Regina Check Cashing Yonkers, NY
• Processed customer transactions, including cashing checks, handling payments for utilities, and facilitating wire transfers through Western Union.
• Conducted daily cash drawer balancing and reconciled transactions using computers, calculators, and adding machines.
• Recorded customer transactions and provided computer-generated receipts for accuracy and record-keeping.
• Efficiently managed cashier's checks and maintained strong customer relationships through daily interactions.
2005 — 2013
Office Secretary, CSEA Unit 9169 Yonkers, NY
• Demonstrated exceptional phone handling skills, effectively managing a busy 4-line phone system.
• Facilitated office operations by faxing, copying, and maintaining an organized filing system.
• Recorded and distributed union member complaints to the appropriate union officials.
• Coordinated field trips, annual parties, and scheduled yearly membership meetings.
• Performed various general office duties with attention to detail and accuracy. E D U C AT I O N
1982 — 1986
High School Diploma, Yonkers High School Yonkers
S K I L L S
Remote Work Communication Skills Customer Service Invoice Processing Front Desk Operations Microsoft Office Suite Problem Solving Time Management
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