Customer Service M A

Michelle Wooten

Arlington, TX *****

*****************@*****.*** 469-***-****

Professional Summary

Motivated and reliable professional with hands-on experience in customer service, logistics, hospitality, childcare, and retail. Recognized for adaptability, strong communication skills, and a consistent work ethic. Committed to delivering high-quality service, resolving issues efficiently, and fostering a positive experience for customers and teams. Seeking a role in a fast-paced, team-driven environment that supports personal and professional growth.

SPG Vending - Arlington, TX

Customer Service / Collections June 2023 - Present

- Perform scheduled collections from vending machines and reconcile collected funds

- Maintain accurate records of collections, refunds, and service logs

- Resolve customer inquiries and complaints promptly and professionally

- Restock and perform light servicing on vending machines

- Monitor machine performance and report maintenance needs

- Ensure cleanliness and proper presentation of machines

- Build and maintain relationships with clients and site contacts Texas Concierge - Fort Worth, TX

Concierge December 2022- June 2023

- Served as the first point of contact for residents and guests in a luxury high-rise

- Managed resident concerns, building access, and security protocols

- Logged and distributed packages, and operated multi-line phone systems Nordstrom - Arlington, TX

Sales Associate (Seasonal) June 2022 - December 2022

- Assisted customers with selections and provided personalized service

- Maintained merchandise organization and display standards

- Processed incoming inventory and prepared items for the floor Amazon Warehouse - Dallas, TX

Package Handler June 2021 - June 2022

- Inspected and sorted packages based on damage or complaints

- Transferred packages efficiently across departments to maintain workflow

- Assisted in upholding safety and efficiency in a fast-paced warehouse Golden Chick - Arlington, TX

Crew Member February 2020 - June 2021

- Operated front counter and drive-thru service stations Michelle Wooten

Arlington, TX 76002

*****************@*****.*** 469-***-****

- Prepared meals, handled transactions, and cleaned work areas

- Participated in inventory checks and closing tasks Taco Casa - Mansfield, TX

Crew Member / Cashier April 2019 - February 2020

- Provided excellent customer service in high-volume food service

- Handled food prep, order assembly, and register operations

- Maintained cleanliness and supported shift transitions Puff Ponytails and Pearls - Dallas, TX

Childcare & Event Assistant February 2018 - April 2019

- Supervised and engaged with children during themed events

- Maintained safety and cleanliness of play areas

- Managed check-in, payment, and event setup duties Education

South Grand Prairie High School

High School Diploma 2018 - 2021

Skills

- Customer Service & Communication

- Front Desk & Phone Operations

- Cash Handling & POS Transactions

- Logistics & Package Handling

- Time Management & Multi-tasking

- Childcare (Infant to Toddler)

- Food Prep & Kitchen Sanitation

- Event Assistance & Hospitality

- Inventory Stocking & Organization

- Cleaning & Custodial Work

- English Language Fluency

Contact this candidate