Customer Service Front Desk

Tephareth Timmons

**** ******* ******* *******, ** 89084, 725-***-****,****************@*****.***

PERSONAL PROFILE

Multi-skilled, hardworking, enthusiastic, flexible self-starter with a positive outlook on life who is ready for work. Seeking to obtain a position where I can utilize and enhance my current skills and abilities to enable me to be an asset. Capable of communicating effectively and efficiently across all forms of communications all while paying close attention to detail.

SKILLS AND ABILITIES

● Customer Service Care ( Greeting people, Communicating with customer in-person, through email or over the phone )

● Experience With Children ( Babysitting, Toddler Care )

● Cheerleading ( Sport Coaching, Teaching, Leadership, Dancing )

●Dental assistant( fillings, crowns, dentures, extractions,charting, sterilization, etc)

●Front desk( appointment setting, checking patients in/out answering calls)

WORK EXPERIENCE

●The sleep center of nevada Novemeber 2024-February-2025 Coordinating appointments for multiple providers and clinics. Ensuring financial and insurance requirements are met. Identifying appropriate referral resources based on patient insurance status. Data entry related to referrals.

●Absolute dental October 2024-November 2024 Extern for dental assisting worked on patients with x-rays,dentures, fillings, and crowns worked closely with the dentist and dental assistants to learn dentistry.

●Kindercare 2024-2024 ( Taught children in child care by curriculum, helped children learn child development

● Maryland Twisters 2022-2023 ( Cheer coach and Instructor for a team, also worked front desk at a cheer event with serving and greeting parents )

●Food lion 2023-2024 ( Cashier, Customer Service, Engage and interact with customers to create a positive shopping experience while adhering to all food safety )

●Old Navy 2022-2023 ( Stock and Sale associate, Greeting customers and helping them with the promotions )

● H&M 2021-2022 ( Team lead, Cashier, Stock and sales associate, Also helping with inventory and the floor plan to make sure the store looks good so customers to have a peaceful and easy time shopping)

●Hammond Elementary School 2021-2023

●( Hall monitor, Helping guide the children to the cafeteria and to the gym )

● Emilia’s Acrobatics And Gymnastics Club 2021-2022 ( Gym instructor, Helping new kids that was having a hard time, Tumbling )

● Sam’s Club ( Merchandise and Team lead for stocking, Training new people and guiding them through the store )

EDUCATION

● Nile C Kinnick High School - Yokosuka, Japan ( August 2016 - June 2020 )

●United Education Institution- (March 2024- October 2024)

-Dental assisting

- X-rays

-sterilization instruments

-appointment scheduling

-assisting with procedures, fillings, cleaning, crowns,etc.

- charting patients exams

-giving patient formal instructions on how to take care of teeth and hygiene in mouth

SKILLS

• Sports Coaching

• Dancing

• Babysitting

• Early Childhood Education

Certification

CPR certified

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