Administrative assistant / Billing specialist

VASEUN SMITH

Lithonia, Ga. ***** - 470-***-**** - ******@*******.***

SUMMARY

Meticulous business professional with a BBA in Finance and experience in operations, billing, team management, and client relations. Proven ability to oversee complex projects, improve business processes, and resolve issues efficiently. Seeking a role where I can leverage my experience to drive corporate efficiency and team success.

SKILLS

Advanced proficiency in Microsoft Office (PowerPoint, Excel, Word)

Strong decision-making and problem-solving abilities

Data management and entry; R-Studio, Python

Billing and invoicing processes; Claims Processing Systems (CPS)

Team Collaboration

Technical Proficiency

Team Management

Ability to work independently and take initiative

Project management and team leadership

Excellent time management

EXPERIENCE

CUSTARD INSURANCE ADJUSTERS INC.

Peachtree Corners, GA

Admin Assistant (Remote) 01/2021 to Current

Manage and reconcile over $1M in client invoices for top-accounts, including FedEx, Liberty Mutual, Gallagher-Bassett, and Cottingham and Butler, ensuring error-free billing and compliance with all contracts.

Lead monthly financial closing process, executing highly accurate journal entries, and preparing detailed reports that contributed to a faster turnaround for month-end reporting.

Contributed to improving operational workflows, reducing billing-related errors by 20% through detailed audits and proactive issue resolution

Optimize billing cycles by applying client-specific terms and strategic discounts, resulting in a 15% reduction in payment delays and improving cash flow management.

Process and track invoice payments, maintaining accurate client records and applying adjustments/credits as needed.

SMITH AUTOMOTIVES

Mobile in Metro Atlanta, GA

Co-owner 01/2013 to Current

Consult clients on appropriate automotive solutions, while building rapport to increase client retention.

Contact clients for repair approvals, while providing meaningful updates

Interpreted drawings and schematics to pinpoint sources of mechanical issues.

Build multiple repair quotes, providing different price options on services and repairs.

Assessed vehicles for damage to accurately diagnose and repair issues.

HAVOLINE EXPRESS LUBE

Gwinnett, GA

Assistant Manager/ Team Leader 08/2015 to 12/2020

Managed day-to-day business operations such as balancing labor and tool maintenance, to maintain operational standards each day.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Communicate face-to-face and telephonically with clients to provide estimates and explain repairs.

Train the company SOP's to new employees, delivering constructive feedback to promote safe work habits

Delegated tasks to team members based upon skill level to achieve store daily profit goals.

EDUCATION AND TRAINING

BBA: BUSINESS, FINANCE 11/2020

Georgia Gwinnett College, Lawrenceville, GA

Coursework in [Financial Planning, Global Business, International Finance, Ethics and Corporate Responsibilities, Statistical and Security Analysis, Portfolio Management]

REFERENCES

Upon Request

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