Production Support/SRE

Salman Ullah Khan Contact: +1-585-***-****

Email: ******.****@*******.***

Professional Summary

I have around 14+ years of experience in the IT industry.

Worked extensively in SQL, shell scripting, Docker, Kubernetes, AWS EKS cluster, and Azure.

Expertise in creating dashboards, alerting & notification setup to analyze and proactively troubleshoot production issues using Dynatrace.

Strong in developing tools and system applications using Python, Django REST framework,C, C++ and Visual Basic. Good knowledge on AWS and Azure cloud platform, DevOps for deployments.

Having good experience of handling incidents, hosting and driving calls and postmortems.

Has worked on various monitoring tools like Dynatrace, TAPM, Introscope, SiteScope.

Good knowledge of API endpoints testing using postman & curl.

Education

Degree

University

Year of Passing

MCA

Punjab Technical University, Jalandhar (Punjab) India

(03/2012)

BSc

AAI Deemed University Allahabad(UP) India

(03/2009)

10+2

U P Board Allahabad (UP) India

(06/1999)

10

UP Board Allahabad (UP) India

1997

Experience

Organization

Designation

Duration

Tech Mahindra Americas. USA

Computer programmer

(07/2022) – Till now

Tech Mahindra Ltd. India

System Analyst

(09/2014) – (07/2022)

Genpact Headstrong Capital Markets. India

Consultant

(09/2013) – (08/2014)

Samin Techmindz India Pvt. Ltd India

Executive Technical Support

(06/2011) – (09/2013)

Microcell Systems Pvt. Ltd. India

Support Engineer

(03/2010) – (05/2011)

Technical Skills

Hardware

Unix/Windows Midrange Servers

Operating Systems

Unix, Linux, Windows, AWS and AZURE CLOUD

Languages

C, VB6, Shell scripting, Perl, PowerShell, JSON, YAML

Databases

Oracle 8i & 9i, MySQL, Sybase, MSSQL

Web Related

Apache and Tomcat

Tools & Utilities

CTRL-M, Putty, BMC Remedy AOTSTM & AOTSTM, FileZilla, Attachmate reflection, FTP client, Dynatrace, TAPM, Introscope, SiteScope, HFRUN, Nagios. JENKINS, Docker, Kubernetes, Git

Domain Knowledge

Good knowledge in banking and telecom domain.

Personal Details:

Current Address: 1867 Brooks Ave Rochester NY 14624

Permanent Address: 892 Rukanpur Shikohabad Firozabad UP India 283135

Nationality: India

Passport Number: V0757298

Hobbies: Reading Books

Date: 05/05/2025

Place: Rochester

Contact this candidate