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Property Management Hospitality

Location:
Harare, Zimbabwe
Posted:
June 22, 2025

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Resume:

Curriculum Vitae for Lorraine Tanyaradzwa Magora

I am an enthusiastic and resourceful person with excellent communication, negotiation and presentation skills. I am seeking to secure a corporative education in the field of Tourism and Hospitality management that will challenge and strengthen my position in this field.

PERSONAL INFORMATION

Name

Lorraine Tanyaradzwa Magora

Address

120 Plympton road ChadcombeHarare

Cellphone

+263*********/+263*********

E-mail

****************@*****.***

Nationality

Zimbabwean (Passport number GN508276)

Gender

Female

Marital status

Single

Dependents

Age

0

28

PERSONAL SKILLS AND COMPETENCES

Languages

English and Shona

Driver's Licence

Clean class 4 drivers licence

Computer Skills

·Microsoft Office suite(Word, Excel, Powerpoint, Access

·Email / Internet, Explorer, Firefox, Chrome

·Property Management Systems(Opera)

Personal Competitiveness

·Occupational flexibility

·Proactive, performance driven and initiative

·Strong analytical skills

·Ability to learn new things quickly and able to meet challenging tasks

·Dynamic and customer oriented

Social skills and competences

·Living and working with other people in multicultural environments, in positions where communication is important and teamwork is essential

Extra-curricular activities

·baking ( operate home bakery )

·Travelling

·Chess

EDUCATION AND TRAINING

Date (From-to)

2017-2021

Name of University

University of Zimbabwe

Principal subjects/occupational

skills covered

Tour operations (Distinction), Chinese four tourisim1 (distinction), Chinese for tourism 2 (Distinction), French for Tourism (distinction), Food and beverage operations (Pass), Hospitality and property management (Pass), Strategic management(pass) International Hotel management (pass), Rooms division( Pass) Accounting for managers 1 (Distinction), Business statistics (Distinction), International Financial management (pass), International tourism management (pass), Tourism planning and operations management (pass), Principles of microeconomics (Pass), Business mathematics (Pass), Organisational behavior and design(Pass)

Business ethics and corporate governance (Pass), information Processing (Pass), Business Law (Pass),Business Mathematics( Pass), Business Administration (Pass), Academic Communication Skills(Pass), Principles of Economics (Pass), Service marketing and E-commerce (Pass)

Qualification

Bachelor of Tourism and Hospitality Management Honours Degree (2.1)

Date of completion

May 2021

Date (From-to)

2015-2016

Name of school

St Augustines High School

Subjects/skills covered

Qualification

Computing, Accounting, Business Studies

General Certificate of Education-Advanced

Date (From-to)

2011-2014

Name of school

St Augustines High School

Subjects/skills covered

Qualification

English Language, History, Geography, Shona, Mathematics, Integrated Science, Biology, Computer studies, Principles of Accounts, Business studies, physical science

General Certificate of Education-Advanced

AWARDS

·Certificate in Chinese Proficiency Test (HSK1)

·Prefect 2015-2016

WORK EXPERIENCE

Date

January 2019-December 2019

Apprenticeship

Capital 20 West Hotel Gauteng South Africa

Departments covered

Front office, Restaurant, Kitchen, Reservations and Housekeeping

Skills covered

·Room booking

·Checking in and checking out

·Handling complaints

·Handling guest orders

·Food preparation

·Baking

·Menu planning

·Ordering and receiving supplies

·room cleaning

Date August 2023-January 2025

Organization Holiday Inn Harare Hotel

Job title Font office cashier

Skills Covered Opera Property management system

Night cashiering

IHG Enrollment and trainings

Welcoming guests

Reservations

Check in Checkout

Teamwork

Customer service

Attention to detail

Switchboard operation and phone etiquette

Upselling

Date February 2025-to date

Organization Holiday Inn Harare Hotel

Job Title Front Office /Reservations Supervisor

Skills covered Decision making

Handling guest complaints

Training new staff

Night auditing

Problem solving

Cash and transaction handling

Maintaining records and reports

Managing guests and group reservations

Managing over bookings

Managing hotel occupancy and average room rate.

OTHER WORK EXPERIENCE

Project Management

Skills covered

December 2021-September 2022

·Management of funds

·Planning, controlling and monitoring

·Recruitment

·Purchasing

REFERENCES

Chef Nontetelelo

Head chef Capital 20 West Hotel Johannesburg

South Africa

Cell:+27-72-266-****

Mellisa Siziba

Front office Manager at Holiday Inn Harare

+263*********

Marvelous Goba

Front office Supervisor

077*******



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