Property Management Hospitality
Resume:
Curriculum Vitae for Lorraine Tanyaradzwa Magora
I am an enthusiastic and resourceful person with excellent communication, negotiation and presentation skills. I am seeking to secure a corporative education in the field of Tourism and Hospitality management that will challenge and strengthen my position in this field.
PERSONAL INFORMATION
Name
Lorraine Tanyaradzwa Magora
Address
120 Plympton road ChadcombeHarare
Cellphone
****************@*****.***
Nationality
Zimbabwean (Passport number GN508276)
Gender
Female
Marital status
Single
Dependents
Age
0
28
PERSONAL SKILLS AND COMPETENCES
Languages
English and Shona
Driver's Licence
Clean class 4 drivers licence
Computer Skills
·Microsoft Office suite(Word, Excel, Powerpoint, Access
·Email / Internet, Explorer, Firefox, Chrome
·Property Management Systems(Opera)
Personal Competitiveness
·Occupational flexibility
·Proactive, performance driven and initiative
·Strong analytical skills
·Ability to learn new things quickly and able to meet challenging tasks
·Dynamic and customer oriented
Social skills and competences
·Living and working with other people in multicultural environments, in positions where communication is important and teamwork is essential
Extra-curricular activities
·baking ( operate home bakery )
·Travelling
·Chess
EDUCATION AND TRAINING
Date (From-to)
2017-2021
Name of University
University of Zimbabwe
Principal subjects/occupational
skills covered
Tour operations (Distinction), Chinese four tourisim1 (distinction), Chinese for tourism 2 (Distinction), French for Tourism (distinction), Food and beverage operations (Pass), Hospitality and property management (Pass), Strategic management(pass) International Hotel management (pass), Rooms division( Pass) Accounting for managers 1 (Distinction), Business statistics (Distinction), International Financial management (pass), International tourism management (pass), Tourism planning and operations management (pass), Principles of microeconomics (Pass), Business mathematics (Pass), Organisational behavior and design(Pass)
Business ethics and corporate governance (Pass), information Processing (Pass), Business Law (Pass),Business Mathematics( Pass), Business Administration (Pass), Academic Communication Skills(Pass), Principles of Economics (Pass), Service marketing and E-commerce (Pass)
Qualification
Bachelor of Tourism and Hospitality Management Honours Degree (2.1)
Date of completion
May 2021
Date (From-to)
2015-2016
Name of school
St Augustines High School
Subjects/skills covered
Qualification
Computing, Accounting, Business Studies
General Certificate of Education-Advanced
Date (From-to)
2011-2014
Name of school
St Augustines High School
Subjects/skills covered
Qualification
English Language, History, Geography, Shona, Mathematics, Integrated Science, Biology, Computer studies, Principles of Accounts, Business studies, physical science
General Certificate of Education-Advanced
AWARDS
·Certificate in Chinese Proficiency Test (HSK1)
·Prefect 2015-2016
WORK EXPERIENCE
Date
January 2019-December 2019
Apprenticeship
Capital 20 West Hotel Gauteng South Africa
Departments covered
Front office, Restaurant, Kitchen, Reservations and Housekeeping
Skills covered
·Room booking
·Checking in and checking out
·Handling complaints
·Handling guest orders
·Food preparation
·Baking
·Menu planning
·Ordering and receiving supplies
·room cleaning
Date August 2023-January 2025
Organization Holiday Inn Harare Hotel
Job title Font office cashier
Skills Covered Opera Property management system
Night cashiering
IHG Enrollment and trainings
Welcoming guests
Reservations
Check in Checkout
Teamwork
Customer service
Attention to detail
Switchboard operation and phone etiquette
Upselling
Date February 2025-to date
Organization Holiday Inn Harare Hotel
Job Title Front Office /Reservations Supervisor
Skills covered Decision making
Handling guest complaints
Training new staff
Night auditing
Problem solving
Cash and transaction handling
Maintaining records and reports
Managing guests and group reservations
Managing over bookings
Managing hotel occupancy and average room rate.
OTHER WORK EXPERIENCE
Project Management
Skills covered
December 2021-September 2022
·Management of funds
·Planning, controlling and monitoring
·Recruitment
·Purchasing
REFERENCES
Chef Nontetelelo
Head chef Capital 20 West Hotel Johannesburg
South Africa
Cell:+27-72-266-****
Mellisa Siziba
Front office Manager at Holiday Inn Harare
Marvelous Goba
Front office Supervisor
Contact this candidate