Queen Creek Customer Experience

LA

LAUNA ANDERSEN

***********@******.*** 480-***-**** Queen Creek, AZ 85142 WWW: Bold Profile

Front of house associate committed to delivering efficient service and maintaining a well-organized and clean environment. Consistently ensures smooth daily operations by handling tasks with a straightforward approach, and resolves issues promptly. Reliable in supporting team efforts to provide a positive customer experience. Team collaboration

Conflict resolution

Professional demeanor

Staff management

Inventory oversight

Decision-making skills

Positive attitude

Punctuality

Determination

Organizational skills

Olive Mill Queen Creek, Arizona

Front of House Associate

03/2025 - Current

Provided excellent customer service to all patrons. Educated customers on daily specials and promotions available at the restaurant.

Engaged in light conversation with guests to create a pleasant atmosphere for diners.

Harkins Theaters Queen Creek, AZ

Assistant Manager

03/2024 - 11/2025

Effectively resolved conflicts between team members to enhance collaboration.

Regularly communicated with customers to gather insights on needs and preferences.

Collaborated with management to develop strategic plans for achieving business objectives.

Andretti Indoor Karting & Games

Chandler, AZ

Restaurant Hostess

11/2024 - 03/2025

Managed reservations and waitlists for large parties, ensuring efficient service delivery.

Assigned seating arrangements according to customer preferences and restaurant policies.

Greeted customers upon arrival and escorted them to tables, enhancing first impressions.

Harkins Theaters Chandler, AZ

Team Leader

12/2021 - 03/2024

Cultivated a collaborative work environment to strengthen team synergy. Analyzed data from multiple sources to pinpoint operational improvement opportunities.

Coordinated team activities and delegated tasks to ensure efficient project completion.

Pima Medical Institute Mesa, AZ

Professional Summary

Skills

Experience

Education and Training

Associate of Science in Nursing

Expected in 12/2026

Hamilton High School Chandler

High School Diploma

05/2024

Heartsaver K-12 Schools

OSHA General Industry Safety and Health

Basic Life Support Provider

Level One Fingerprint Clearance Card

Certifications

Contact this candidate