Kim Mast
Blooming Prairie MN ***17
Technical Experience
MS Office, Outlook, MS Word, Excel, PowerPoint, Access, SAP, SMART, PeopleSoft, Lotus Notes, Lotus Word Pro, Ami Pro, Standard Session Mapping, SSD Tool, XMS, Gopher, ASP Tool, Quickbooks.
Professional Experience
Copier Careers – Minneapolis, MN
Sales Support/Administrative Assistant 05/07-07/07
Support the Director of Recruiting:
Maintained Gopher Database:
●Inputting all new client/candidate information in database.
Accounts Receivable (soft collections):
●Create/Close job orders in Gopher database, creating invoices, recording of payments received in Quickbooks, follow-up with 10 day letter for collection and calling clients for payment, in charge of maintaining Virtual Big Board when payment is received.
Monthly Newsletters:
●Proof read and send email blasts to clients/candidates monthly via ASP Tool.
●Maintained all Newsletter submissions wanting to be added to the mailing list and the Un-subscribes.
Website maintenance:
●Adding/deleting of new/existing positions.
Ameriprise Financial/Contract through Advantage HR – Minneapolis, MN
Administrative Assistant 09/06-01/07
Support the Vice President and four Directors of Technologies for the Day 700 Program:
●Calendaring,
●Setting up meetings, lunches and itineraries.
●On/Off boarding for all contractors working on the Day 700 Program. I requested security access, created the Contractors ID’s and requested logins/passwords and access to shared drives as needed. Also, in charge of finding space and hardware for new contractors.
●Expense Reports: XMS database.
●Maintained the Responsibility Map: made the necessary changes, adding/deleting employees from distribution lists and any future emails.
●Ordered supplies for the department.
Ameriprise Financial/Contract through Advantage HR – Minneapolis, MN
Client Asset Retention Specialist 11/05-08/06
●Set up call campaigns using an Access database, for departing Financial Advisors.
●Contact Ameriprise investors for client retention purposes.
●Prepare weekly spreadsheets summarizing feedback obtained from clients and distribute to executive management.
●Review e-mail databases of former Financial Advisors for litigation purposes.
●Point person for a project involving Ameriprise clients in our Midwest Region.
●Compose and send legal letters to former Financial Advisors when legal issues arise.
Medtronic MiniMed Inc. – Northridge, CA
Inside Sales/Insulin Pump Specialist 12/01-04/05
Act as a liaison with a field-sales representative, patients, doctors, and insurance companies to increase unit sales and maintain/develop my assigned territory customer base.
●Contact patients to gather pertinent information (demographic and health information)
●Verified insurance benefits.
●Request necessary documentation from patients/physicians.
●Submit and follow-up with insurance companies on pre-authorization requests.
●Daily emailing sales rep with re-cap of pipeline progress.
●Calling customers with insurance benefits upon request and informing customer of appropriate contact for pump start.
●Creative selling including: arrangement of payment plans and discussing financial assistance.
●Regularly documenting progress/status of patient files.