People Person

Sheli Mccray

**** ****** **, ********, ** *****

***.****.*****@*****.***

Ph: 928-***-****

Skills

Customer and Personal Service

Active Listening

Computer Proficient

Peer Support Certification

Social Perceptiveness

Psychology

2+ Years Behavioral Heath Experiance equivalance

Experience

Feb.2023- May 2023

Behavioral Health Technician

Stoneridge centers

Conducting groups, activities. Preventing and de-escalating crisis according to policy and protocols and establishing and maintaining professional boundaries As well as monitoring and or assisting them in their life skills in a real life setting according to individual diagnosis and treatment plan.

Taking Vitals, preparing notes.

Nov.2022 -Jan. 2023

Dermatology Technician

Assisting with Biopsies

Assisting with excisions

Sterilized surgical tools

Preparing rooms

Preparing surgical trays

EMR

Documenting patients concerns

Documenting procedures

Scribing for practitioner

Feb.2022-Nov.2022

Patient Care Technician

Taking Vitals, preparing notes, giving Vaccines, Ear lavages, and assisting my Medical provider in what ever way possible.

All documentation by the end of shift.

EMR

Sanitizing rooms

Sterilizing tools

Feb.2020 -Jan.2022

Behavioral Health Tech.

West Yavapai Guidance clinic/ Polara Health

Conducting groups, activities and outings according to schedule Preventing and de-escalating crisis according to Polara Health policy and protocols and establishing and maintaining professional boundaries As well as monitoring and or assisting them in their life skills in a real life setting according to individual diagnosis and treatment plan.

June 2019 -Jan.2020

Behavioral Health Tech. SequelCare of Arizona

Ensuring all client needs are met including but not limited to: meals provided, medications administered as prescribed, all documentation Taking Vitals, preparing notes, Preventing and de-escalating crisis according to SequelCare of AZ policy and protocols and establishing and maintaining professional boundaries As well as monitoring and or assisting them in their school setting Aug. 2018 - Apr 2019

Sales Associate Dillards

Perform sales floor work, such as greeting or assisting customers, stocking shelves and providing excellent customer service. Making individualized outgoing marketing calls, As well as receiving departmental incoming. Applying a kind and knowledgeable demeanor when assisting with products. As well creating well balanced and up to date product displays. Nov. 2010 - Aug. 2018

Senior Sandwich Artist/ Crew Leader Subway Inc.

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Create lovely and delicious sub sandwiches Maintain food safety Handle paperwork. Exceptional customer service is a major component of this position. Oversee activities directly related to making products or providing services. Train new employees, or oversee those personnel processes

Feb 2006-Jul 2009 Eagar, Az

Co-Owner/Operator EAGAR COMPUTER SALES & SERVICE, LLC Preformed all customer service relations. Arranged out calls Sorted in calls Answered questions Acquired and retained customers Interpreted job specifications and contracts. Bookkeeping Payroll Inventory Ordering Manage staff, preparing work schedules and assigning specific duties. Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Plan store layouts or design displays

Education

High School Diploma: Shadow Mountain High School

Paradise Valley College Psychology

Phoenix College Basic courses with emphasis on American Sign Language Yavapai College ASL American Sign Language, Language Interpretation, Training to facilitate communication between the deaf, hard of hearing and hearing communities. Yavapai College Psychology

Certified peer counselor

References

Seth Foland-503-***-****

Charise Weddington -928-***-****

Xerxes Biancucci- 602-***-****

Contact this candidate