Customer Service Representative
Resume:
India Burton
MY RESUME
Greensburg, LA *****
*******@*****.***
Professional Summary
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Authorized to work in the US for any employer
Work Experience
Teacher Assistant
Quad Area CAA-Clinton, LA
November 2022 to Present
Teaching kids, monitoring them and making sure they’re safe. Manager
Circle K/Shell-Denham Springs, LA
November 2018 to Present
taking care of my duties as a manager
Nelnet
May 2021 to November 2023
Answering calls about student loans and taking care of their needs Customer Service Representative work from home
Dish Network-United States
April 2021 to January 2022
Helping my customers in need
Inbound Customer Service Call Center Agent
Customer Service Network Group-Florida
September 2019 to December 2021
Front Desk Receptionist
Hampton Inn and Hampton Inn & Suites-Hammond, LA
September 2013 to November 2018
Giving out great customer service
Correctional officer
Dixion correctional institute-Jackson, LA
June 2017 to August 2018
Watching inmates
Data Entry Clerk
Direct tv-Walker, LA
September 2016 to June 2017
Making my manager proud also customers
Security Guard
Eastern Louisiana Mental Health System-Jackson, LA July 2013 to September 2016
monitor mental patients
banker
Region-Amite, LA
June 2008 to March 2012
handling money
Housekeeper/Laundry
arbor grace health and rehab-Slaughter, LA
June 2006 to February 2009
Cleaning and doing my job
Correctional Officer
Angola-United States
June 2005 to April 2007
Watching inmates
Customer Service Representative
Walmart
May 2003 to November 2004
Taking care of customers and their needs
Education
High school diploma
St Helens High School-Greensburg, LA
August 1991 to May 2005
Skills
• Medical billing
• Office manager experience
• Negotiation
• Web Accessibility
• Organizational skills
• CSS
• Appointment scheduling
• Dispatching
• Customer service (9 years)
• Outbound sales
• Writing skills
• Restaurant experience
• Conversion optimization
• Scripting
• Agile
• Outbound calling
• Bilingual
• Research
• Inside sales
• Retail Link
• Heavy lifting
• Java
• Logistics
• Janitorial experience
• Customer retention
• Communication skills
• Banking (3 years)
• Sales (4 years)
• Front desk (3 years)
• Workers' compensation
• Employment & labor law
• Manufacturing
• Retail buying
• Customer support (7 years)
• Hospital experience
• Cash handling (4 years)
• Medical coding
• Filing
• ISO 13485
• Typing (3 years)
• User Interface (UI)
• Editing
Certifications and Licenses
Medical billing and coding
April 2023 to April 2047
Medical Billing Certification
Driver's License
Additional Information
In school for Early Childhood Education
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