Customer Service Sales Associate

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

O'NYAH

BLAGMON

O

B

Washington, DC 20018, 202-***-****, *********@*****.*** Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.I am a dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

• Time management • Pattern making • Excellent oral communication

• Money Handling • Customer Service • Decision making

• Critical thinking • Problem-solving abilities • Adaptability

• Conflict resolution

Cashier June 2023 - March 2024

Giant Washington, DC

• Engaged customers in pleasant conversation while completing cash register transactions.

• Addressed customer questions and complaints with professionalism.

• Balanced cash drawer at beginning and end of each shift.

• Provided information to customers on products or services.

• Approached and solved problems with initiative and sound judgment.

• Kept clean, organized and well-stocked checkout areas.

• Promoted loyalty programs and store cards.

• Kept customers happy by quickly processing payments and bagging purchases.

• Promoted customer satisfaction by supporting merchandise selection, returns and exchanges. EDUCATION

ACCOMPLISHMENTS

Sales Associate February 2022 - August 2022

CVS Washington, DC

As a sales associate, it was my job to welcome and assist customers. This job allowed me to develop better communication skills. I worked primarily at the cash register where I helped people check out and pay for their items. This job also allowed me to do a better job at being persuasive because we had many rewards programs that would benefit customers and the store. Each membership I earned was reflected in my pay.

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• Resolved customer concerns using strong communication and conflict management skills.

• Helped customers navigate store, complete sales and process returns.

• Assisted customers with sales and service needs.

• Demonstrated selling experience in fast-paced, service-oriented retail setting.

• Created great customer experiences with personalized sales support.

• Promoted current sales promotions and special offers to increase revenue. Fashion Designer June 2019 - August 2020

Jarmal Harris Washington, DC

• Sketched artistic and fresh designs for consideration

• Led aesthetic vision and creation of new fashion products

• Developed seasonal and brand style guides to promote Jarmal Harris Fashion Production

• Clearly communicated design revisions to all members of fashion design team

• Communicated with photographers and stylists to effectively showcase brand.

• Improved overall quality of garments with knowledgeable adjustments to construction and fit.

• Designed clothing and accessories for various seasons and collections. Diploma June 2022

Eastern Senior High School, Washington, DC

• Graduated with 4.32 GPA (Salutatorian of 2022)

Bachelor of Science (B.S.) - Sociology/ Criminology May 2026 Louisiana State University, Baton Rouge, Louisiana

• Member of Pre-Law society at LSU

• Member of Leadership Coalition

• Dean's List Spring 2023

• Awarded Black Scholars Award 2023-2024

LANGUAGE

COMMUNITY SERVICE

• Resolved product issue through consumer testing.

• Collaborated with team of 13 in the development of the Jarmal Harris fashion Project Native

English

Conversational

Spanish

I am an active member of Beyth'El Ministries for Christ, located in Upper Marlboro, Maryland. With my church, I participate in many outreach opportunities. These opportunities include feeding the homeless while also providing toiletries, clothes and other necessities.

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