Taylor Janes, SHRM-SCP
***********@*****.*** 970-***-****
linkedin.com/in/taylor-janes
Hawthorn Woods, Illinois
EXECUTIVE SUMMARY
Dynamic HR executive with a proven record of transforming people operations into strategic assets that accelerate growth, improve retention, and drive bottom-line impact. Expert in building scalable infrastructure for start-ups, turnarounds, and high-growth environments. Trusted advisor to C-level leadership, known for turning culture into a competitive advantage, solving complex compliance issues, and developing high-performing teams.
CORE COMPETENCIES
HR Strategy & Organizational Development Talent Acquisition & Workforce Planning Leadership Development & Succession Planning Compensation, Benefits & Total Rewards Change Management & Culture Design DEI Strategy & Employee Experience HRIS Systems & Process Optimization Regulatory Compliance & Risk Mitigation Ethics
PROFESSIONAL EXPERIENCE
Senior Director, Human Resources
Vivia Health – Chicago, IL 2023–Present
High-growth community mental health organization
● Built and executed a company-wide HR transformation roadmap, increasing operational scalability and compliance across all locations.
● Reduced HR operating costs by over 20% through process optimization, technology upgrades, and vendor negotiations.
● Championed leadership development programs that improved internal promotion rates by 35% in under a year.
● Partnered with the C-suite to align people strategy with rapid expansion goals, directly contributing to an 80% increase in headcount within 6 months.
● Elevated employee engagement scores through revamped onboarding, recognition, and communication strategies.
Senior Director, People Operations (USA)
Impress Orthodontics – Chicago, IL 2021–2023
U.S. HR lead for global orthodontics startup
● Unified payroll and benefits systems across five U.S. entities, improving compliance and saving
$100K annually.
● Hired and onboarded 50+ clinical and corporate staff, enabling the successful launch of new clinics in NYC and Chicago.
● Created and implemented values-driven HR policies, boosting team cohesion and manager confidence in handling HR issues.
Director of Human Resources
Alma Technologies – Portland, OR 2018–2021
Ed-tech scale-up with a hybrid workforce
● Designed and launched HR infrastructure from scratch, supporting 4x team growth over three years.
● Recovered $15K in benefits mismanagement and overhauled 401(k) plan administration for compliance and transparency.
● Launched DEI and mental health initiatives, including a 10-month anti-racism campaign and EAP rollout, increasing employee satisfaction by 28%.
● Introduced hybrid work guidelines and real-time feedback mechanisms, which improved retention during the transition to remote operations.
HR Manager
Olympia Provisions – Portland, OR 2014–2018
Multi-unit hospitality and manufacturing operation (190 employees)
● Built HR function from the ground up for six locations, including a USDA meat plant and four restaurants.
● Spearheaded second-chance employment initiatives, reducing turnover among entry-level staff by 55%.
● Partnered with culinary leadership to design a Health & Wellness program that decreased sick days by 25% in its first year.
EARLY CAREER EXPERIENCE
● HR & Operations Manager, The Brooklyn Kitchen – Revitalized people systems for a culinary incubator.
● Business Consultant, Human Rights Foundation & Oslo Freedom Forum – Advised international advocacy projects.
● Educator, Parsons School of Design – Taught global affairs and organizational behavior. EDUCATION & CERTIFICATIONS
M.A. International Affairs The New School, NY
B.A. Philosophy Hamilton College, NY
SHRM-SCP – Senior Certified Professional