Social Media General Manager

KRISTIN TUFTS

**** ******* ** **********, ** ****2 561-***-**** *******@*****.***

EDUCATION

Florida State University, Tallahassee, FL

Bachelor of Science/ International Affairs, Graduate, Dec. 15, 2017 WORK EXPERIENCE

Restore Hyper Wellness, Charleston, SC

June 2023- Present

Assistant General Manager

• Cultivating new leads and scheduling interested prospects for various services.

• Selling memberships and packages of high values.

• Creating events with local businesses and hosting VIP concierge nights in the studio.

• Scheduling employees and executing payroll.

• Ensuring studio is clean and stocked at all times.

• Hiring and terminating staff when needed.

• Designing promotional graphics for various events and social media posts.

• Forming and Maintaining client relationships and retention StretchLab, Charleston, SC

January 2022- June 2023

Community Manager

• Organized and executed pop up events at local businesses.

• Cold calling prospective clients.

• Following up with interested prospective clients.

• Worked collaboratively with franchise owners to open this new location generating 80+ members by opening date.

• Assisted in the build out of the new location and Grand Opening party.

• Created relationships with local business owners and cultivated partnerships for ongoing events.

• Produced social media advertisement ideas of new merchandise and products in the studio. Ideal Image Medspa, Boca Raton, FL

July 2021 – January 2022

Director of Client Care

• Scheduled consultations with new guests, reviewed treatments, wrote up contracts and assisted with financing.

• Assisted existing guests with purchasing and scheduling treatments.

• Reached out to existing guests via phone calls and email about new promotions for the month.

• Assisted AM with training new hires on Salesforce and company policies.

• Order and received office and Medical supplies.

The Villa St. Elizabeth Senior Citizen Community, Reading, Pa. April 2018 – July 2021

Licensed Administrator

• Administrator of a 72 bed Personal Care Home.

• Work closely with the Hospitals, Doctors, Pharmacies, Hospice and Home Health Agency’s.

• Oversee Med techs, med passes and medication re orders from Pharmacy. 1

• Oversee direct care aides and ensure residents are being given the best possible care.

• Trained direct care aides, med techs and sales agents.

• Scheduled and administered tours to potential residents and families.

• Constructed and edited the homes contracts.

• Scheduled move in and move out dates and times with other facilities and resident families.

• Reconstructed and broadened the Company’s advertising and marketing programs.

• Implemented Covid 19 policies and procedures – maintained 0 cases throughout whole pandemic. CERTIFICATIONS

• Personal Care Home Administrator’s License

• CPR and Basic First Aid

• Medication Administration

• Diabetic Training

• Alzheimer’s Association Person-Centered Dementia Care Training ADDITIONAL SKILLS

Very self motivated and can motivate others.

Able to speak and understand some Spanish language. (Learning more) Capable of working on own and with others.

Technology savvy and able to multi task efficiently. Ability to communicate with people at all levels.

Effectively plan and organize events and work with clients to fulfill needs and requirements. Interpersonal skills

Strong presentation and explanatory skills

Professionally trained Equestrian

COMMUNITY AFFILIATIONS AND CHARITIES

American Cancer Society

o Volunteer Palm Beach County Florida – fund raiser, marathon and Christmas gift programs o PGA Tour Volunteer – Doral Ryder Open and WGC Cadillac Championship at Doral-Trump Golf Club

Marshal and Scoring Tent official

Modeled and merchandised PGA/ Doral golf clothing Diocese of Palm Beach County

o Fashion show fundraiser

Delta Gamma, Gamma Mu

o Volunteer at Cherry Laurel Nursing Home.

o Service for Sight fund raisers

o Recruitment coordinator

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