Data Entry Administrative Assistant
Resume:
***********@*****.***
GRISELDA GUEVARA
PROFILE
Experienced administrative professional with a certification from Southern Career Institute. I am skilled in client communication, data entry, inventory management, and using Microsoft Excel and Teams. Proven ability to maintain organized work environments and deliver exceptional customer service. Bilingual with strong problem-solving and leadership skills.
EDUCATION
WORK EXPERIENCE
High School Diploma 2008
Southern Career Institute (Administrative Assistant) 2010
Front Desk Agent
DHL
September 2024 - December 2024
Communicated with clients and assisted them with their packages
Scanned packages to be sent
Entered information into the computer
Managed inventory
Call Center Representative
Maximus
January 2024 - June 2024
Inputting information into personal files
Answering about 50 calls per day
Assisting people to register for a medical plan
Updating people with their application status
Using Microsoft Teams for communication
Using Genesis for calls and system activation
Building Services Administrator
AAPRO
Jun 2023 - Jan 2024
Managed office cleanliness and organization to maintain a productive work environment
Coordinated the stocking and inventory
Oversaw the maintenance of common areas, ensuring they were clean and presentable
Assisted with the scheduling and execution of cleaning tasks
Maintained records of cleaning activities and supplies usage
Supported the team by ensuring all areas were prepared for daily operations
KEY SKILLS
Creativity
Excellent listener
Leadership
Organization
Problem Solving
Bilingual
Microsoft Suite
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