Data Entry Customer Service

Tarmeka Avery

**** **** **** ***. *** Dallas, TX 214-***-**** *.*********@*****.*** Objective

Seeking a position that affords me the opportunity to display and expand my clerical and accounting skills. I'm a dedicated administrative office specialist with 8+ years experience implementing exceptional general office skills, initiating processes & procedures, working on accounts receivables, payment posting, order entry, customer service, data entry, quality control enforcement, 10-key data entry, and a host of additional clerical and accounting responsibilities

Employment History

AMERICOR DEBT RESOLUTIONS

Client Services Representative February 2023 to present

•Receive inbound calls while also calling outbound on warm leads provided by the company

•Educate clients on the debt settlement process, including how it works, potential risks, and benefits.

•Clearly outline the terms and conditions of the proposed debt settlement plan, including expected monthly payments and the overall timeline for debt resolution.

•Meet or exceed monthly sales targets and performance metrics set by the company.

•Generate revenue through client enrollments and successful debt settlements, contributing to the overall financial goals of the organization.

REVENUE HEALTH GROUP

Payment Poster/ April 2022 to February 2023

•Posts all payments and adjustments daily

•Contacts payer and initiates request for payment

•Initiates refunds of identified overpayments

•Performs appropriate follow-up with payer for payment

•Prepares Check Registry for all refunds and submits to AP

•Submits underpayments and overpayment information to appropriate Collector for follow-up

•Performs weekly allocation of deposits

•Ensures accurate transfer of patient account balances

KING METALS

Account Receivables Office Assistant / March 2020 to April 2022

•Customer service

•Managing incoming mail process and disbursing accordingly

•Tracking payment logs

•Processing electronic checks and hardcopy check payments

•Intercepting mail and rerouting

•Document analyzing & preparation

•Posting payments

•Weighing and calculating postage cost

•Printing daily sales receipts and cross referencing data with computer software to ensure book balancing

AIME IMPORTS

Office Specialist / January 2016 to February 2020

•Process inbound sales receipts

•Order tracking

•Credit card processing

•Administering outbound calls to complete orders

•Data entry

•Complete orders using shipping companies such as UPS, FedEx, Old Dominion and Southeastern Freight

P.L. MARKETING

Team Marketing Lead / August 2012 to December 2015

•Enforcing company strategies

•Train and direct temporary workers

•Act independently to execute category/aisle set plan

•Demonstrate a high level of teamwork when interacting with management and staff

(Family Owner) SMOKIN’ WHEELZ SERVICES

Meal Strategist -Inventory Control Leader -Marketing & Accounting Rep / 2015 to Present PRN Employment / Weekends & Special Events

•Overseeing day-to-day operations of mobile BBQ services throughout Kaufman County and DFW areas

•Preparing purchase order statements

•Maintaining required records for food production including inventory control, balancing the accounting log, and personnel records

•Managing staff

•AP/AR

•Develop and implement processes and procedures to improve operational efficiency Overseeing cross functional work relations to resolve customer concerns raised by customers

Skills & Abilities

•SAP

•Navision Software

•Microsoft Office Suite - Word, Excel & Powerpoint

•PC and Mac experience

•Typing

•10-Key

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