Customer Service Production Supervisor
Resume:
Craig Sandefur
Supervisor
Profile
Experienced Supervisor with a proven track record of successfully managing teams, improving production efficiency, and enhancing safety protocols. Skilled in utilizing Paycom effectively, implementing training programs to boost safety, and overseeing daily operations to optimize productivity. Proficient in Epicore operations and adept at collaborating on process improvements to drive labor efficiency and customer service. Capable of leading large teams, prioritizing training initiatives, and achieving significant reductions in downtime. Eager to leverage my expertise in team management and process optimization to drive success in a new supervisory role.
Employment History
Supervisor at Ryobi Die Casting Inc Usa, Shelbyville IN October 2024 — Present
- Manage 30 employees in finishing department
• Utilize Paycom effectively
• Enhance production by 30% daily
• Implement new training programs to boost safety and reduce turnover
• Skilled in Epicore operations.
Production Supervisor at Stryten Energy, Columbus IN September 2023 — September 2024
- Supervised 20+ direct reports and monitored 3 departments
• Ensured a safe working environment, promoted 5S, and maintained SOP compliance
• Prioritized training, cross-training 18+ direct reports for improved work quality
• Oversaw production operations, maintained safety standards, and improved efficiency through training and cross-training efforts.
2nd Shift Production and Warehouse Supervisor at Flambeau Inc, Columbus IN
July 2022 — September 2023
- Supervised 25 associates operating 7-8 different machines during nightly shifts.
• Managed training and safety protocols, achieving over 1 year without any accidents.
• Collaborated on a warehouse redesign to improve labor efficiency and customer service.
• Led nightly production operations, ensuring smooth workflow and high-quality output.
• Implemented safety measures resulting in a record-breaking accident-free period.
Details
945 E. Central Ave.
Greensburg, IN
United States of America
**************@*****.***
Skills
Communication
Team Management
Process Optimization
Training Programs
Safety Protocols
Production Efficiency
Epicore Operations
Collaboration
Labor Efficiency
Production Supervisor at One Solution Logistics, Greensburg IN March 2021 — July 2022
- Led daily operations for 25-60 hourly associates and team leads
• Reduced daily downtime from 20 minutes to 5 minutes per week
• Oversaw training for 400 new associates as Training Team Lead
• Promoted to Production Supervisor in September 2021 at One Solution Logistics
• Managed day-to-day activities to optimize productivity and efficiency
Warehouse Supervisor at S&G Services, Greensburg IN August 2017 — February 2021
- Promoted from dock worker to supervisor in 4 months
• Managed 6 dock doors, achieving 12-minute truck turnaround for 22 pickups
• Led operations for 7 warehouses, including a new warehouse addition
• Oversaw 6 additional warehouses during tenure
• Maintained efficient truck flow and warehouse management Education
associates degree in Supply Chain Management
August 2015 — May 2017
Graduate, Triton Central High School, Fairland IN
August 1984 — May 1989
Graduated with honors
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