Skillset
I excel and have extensive experience in the following:
● Overcoming objections
● Sales
● Negotiating
● Excellent interpersonal, written & verbal
communication
● Fast learner, Team player
● Working Efficiently
● Driven by customer satisfaction,
performance goals & personal goals
● Lead generation
● Problem solving, Strong analytical thinking
● Excellent telecommunication skills
● Bartending & Mixology
● Culinary arts
● Multitasking
● CRM
● Windows
● Microsoft Office
● Vast HVAC product/technical knowledge
Intro
Hardworking and reliable HVAC Sales Representative with experience in both inside and
outside sales. Good at building customer relationships, understanding needs, and offering
the best products and services. Strong record of meeting sales goals, giving accurate price
quotes, and working with tech teams to get the job done right. Great communicator with
solid knowledge of HVAC systems and the full sales process from finding leads to closing
deals.
Work History
Better Lending LLC Current
● Answering incoming calls
● Follow up on all leads and current customers
● Sell refinance mortgage packages that fits customers’ needs
● Build customer rapport and trust
● Collect personal credit information
● Collect all documents in a timely manner
● Walk customer through the full mortgage process
Industrial Marketing
● Remote Work
● Lead Generation for digital Marketing
● Follow up on all leads
● Connect with Business owners and build network
● Meet and exceed sales goals
Comfort Matters Heating and Cooling
● Residential HVAC Comfort advisor
● Run sales calls
● Determine customers’ needs
● Educating customers on products and services
● Upsell to higher efficient equipment
● Follow up on all quotes
● Lead generation
● Help with purchasing to get the best pricing possible at supply houses
Triumph Heating and Cooling
● Residential HVAC Comfort advisor
● Run sales calls
● Determine customers’ needs
● Educating customers on products and options
● Upsell to higher efficient equipment
● Follow up on all quotes
● Lead generation
● Help with purchasing to get the best pricing possible at supply houses
The Portland Group
● Outside sales
● Account management
● Product knowledge & support
● Lead generation on the road or over the phone
● Build customer trust and rapport
● Handle customer escalations and resolve matters
● Adjust customers pricing accordingly
F.W.WEBB
● Inside sales
● 2 million plus in sales
● Answer phones, take orders, answer technical questions
● Call on potential customers
● Follow up on job quotes
● Build customer relationships
● Increase GP whenever possible
● Help customers at the counter when needed
● Meet and exceed sales goals
API OF NH/DELTA T
● 2-4 million in sales
● Inside Sales, tech support and Parts Sales
● Check sales numbers on a monthly basis to monitor progress and set new goals
Help maintain stock levels with service parts
● Overcome objections
● Problem solving for customers and fellow employees daily
● Increase number of line items sold per ticket
● Purchasing/ordering for company/my sales
● Increase gross profit per invoice whenever possible
● Assist customers and employees with all HVAC parts and/or warranty needs
● Maintain relationships with clients & vendors
● Assist outside sales reps with sales/orders
● Assist in Training new employees from all branches
● Maintain/handle reclaimed refrigerant stock/shipments, inventory, files
● Increase my personal knowledge of new products, codes, industry changes