Customer Service Representative
Resume:
DANA HENDRICKS
Monroe, GA *****
****.*************@*****.***
Professional Summary
Reliable and dependable Customer Service Representative with more than 15 years experience in maintaining high standards of customer service. Constantly received positive feedback for my friendly demeanor and the ability to multitask in order to get the job done in a timely manner. Work Experience
Receptionist
Our Family Health-Monroe, GA
September 2023 to Present
Answering phones -Scheduking appointments -Data Entry -Attaching documents to patient's charts House Cleaner
Dana's Cleaning Service-Monroe, GA
October 2020 to September 2023
Cleaning residential homes -Advertising on social media -Communicating with clients -Made to-do lists to ensure client's needs/wants were met
Customer Service Representative
Wilkes Finance Corp-Lawrenceville, GA
January 2015 to January 2020
Opened office and got the computer software up for the day -Called customers for payments or scheduled a payment date -Mailed past due letters/receipts -Closed down drawer and got deposit ready for the bank Education
High school diploma
Loganville High School-Loganville, GA
May 2000 to May 2004
Skills
• Front Desk
• Data Entry
• Microsoft Word
• Medical Scheduling
• Computer Skills
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