Customer Service Business Development
Resume:
Lee-Anne Tressler
Address
Jacksonville, Florida.
*****************@*****.***
Summary,
Originally from London UK now living in Florida, my previous work experience has been in Medical, Recruitment, Business Development, Customer Service and Administration roles. I have recently relocated from London UK to Florida to be with family that have lived here for the last 40 years.
I have a 45 wpm typing speed, excellent written and spoken English, exceptional communication, time management and attention to detail skills! I am very keen to find my next role as soon as possible. I have a warm, friendly and outgoing personality,
I am reliable, trustworthy, extremely hard working and looking for a role that I can learn, as well as grow with the company and utilise the skills that I have obtained over the years.
Work history
Receptionist/office manager - Ceron Pediatrics Jax- USA March 2021 - Sept 2024
Running the reception desk in front of the office, greeting patients, checking in on Athena, collecting payments, dealing with insurance/eligibility/billing, setting appointments, training new staff, dealing with complaints and anything else the customer requires. Medical records, sending out emails and referrals and generally any other admin based tasks. Strategy Account Manager: Recruitment Marketing International London UK: November 2019-March 202
In this role as an Account Manager, I assisted and educated Recruitment Companies and search business owners, how to implement strategies to increase revenue and scale their businesses. Duties include: guiding my members and teaching them the strategies, creating templates for Automation,, keeping database updated, hosting webinars and Pod calls with up to 4 members, business development and general admin. Skills used: Word, Excel, Google Docs, Database/CRM systems, invoicing, email handling, client meetings, appointment setting and organising live events. 2017 Relocated to the USA
Office Manager/Personal Assistant. Umbrella Marketing Solutions London UK
(2010-2017)
Office management, setting up meetings, customer service, invoicing and general office duties.
June 2006 Had my beautiful Son and I remained a stay at home mum/ DJ / Freelancer
Recruitment Consultant SRS Bureau London UK (Jan 2001 to June 2006) daily contact with clients and candidates, negotiating fees and salaries, Interviewing potential candidates, headhunting, administration, invoicing and sales. Perfect Pizza Inbound Customer Service. (July 1999 - Dec 2001) Taking orders, dealing with customer queries and complaints. Dj/producer 1996- date at various nightclubs in London, Europe and USA Pacha, Ministry of Sound, Egg, Fabric etc daily networking on social media . travel country for gigs with record labels ...produce music. References available on request.
Qualifications
GNVQ Level 2 Business and administration
GCSE Nov 1993
Priory school Portsmouth
English and maths A
Skills
Word,Excel,computer literate, CRM, databases,lead generation, excellent telephone manner, excellent customer service skills, organised, problem solving skills, attention to detail, Sales,reliable and trustworthy,
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