S
Leah
Saltzman
********@*****.***
Kaplan, LA 70548
SUMMARY
Billing Specialist with extensive experience in managing accounts receivable and processing payments. Demonstrated ability to verify insurance coverage, ensuring accurate billing and compliance with regulatory standards. Developed strategies for improving collections processes, resulting in enhanced efficiency in payment tracking and reporting. Proven track record of resolving discrepancies and maintaining accurate records of collections, adjustments, and denials.
Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen. SKILLS
Billing software
Accounts receivable
Medical coding
Insurance verification
Customer service
Data entry
Payment processing
Claims submission
Regulatory compliance
Team collaboration
Problem solving
Attention to detail
Training and development
Collections
Medical billing and collections
Customer engagement
Contract preparation
Cash posting
Payment posting
Record preparation
Ttime management
EXPERIENCE
Billing Specialist
Lafayette, LA
Southwest Louisiana Internal Medicine / Oct 2021 to Current Provided support to other departments within the organization as needed. Answered customer inquiries regarding billings, payments, account status. Verified insurance coverage and identified third-party payers for billing purposes. Reviewed medical records to ensure accuracy of billing information and patient data. Assisted with year-end closing tasks including preparing journal entries. Monitored accounts receivable activity to ensure timely payment of invoices. Maintained accurate records of collections, adjustments and denials in the system. Tracked changes in legislation that could affect billing procedures. Assisted in developing strategies for improving collections processes. Developed financial reports detailing accounts receivable aging status. Processed credit card transactions through Point-of-Sale terminals or online systems. Worked closely with patients to discuss payment arrangements when needed. Reconciled daily cash receipts with total deposits on bank statement. Calculated billing charges, prepared and submitted claims to insurance companies. Performed data entry into accounting software programs such as QuickBooks. Generated periodic reports summarizing account balances and collection activities. Resolved discrepancies between customers' remittances and invoices received. Performed additional duties as assigned by management team. Implemented new policies related to billing processes when required. Investigated incorrect billings and processed refunds as necessary. Worked with team members to identify and develop process improvements. Expedited payments by verifying accuracy and currency of vendor information. Processed invoice payments and recorded information in account database. Maintained historical records by microfilming and filing documents. Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Managed all payments processing, invoicing and collections tasks. Checked claims coding for accuracy with ICD-10 standards. Answered customer questions to maintain high satisfaction levels. Submitted claims to insurance companies.
Collected, posted and managed patient account payments. Assessed billing statements for correct diagnostic codes and identified problems with coding.
EDUCATION AND TRAINING
High School Diploma
Kaplan High School May 1997
Kaplan, LA