Supply Chain Customer Service

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ROSHANE WITTER

Houston, Texas

****************@*****.*** 713-***-****

SUMMARY

Detail-oriented and dependable professional with extensive hands-on experience in inventory management, logistics coordination, and operational support within warehouse and supply chain environments. Proven ability to oversee stock replenishment, conduct thorough quality inspections, and manage shipping and receiving processes efficiently, including handling temperature-sensitive goods in controlled environments. Strong background in supervising teams, maintaining accurate inventory records, and optimizing workflows to enhance productivity and minimize waste. Skilled in utilizing warehouse management systems (WMS), material handling equipment, and barcode scanning technologies. Committed to upholding safety standards and delivering exceptional customer service in fast-paced, dynamic settings. Seeking to leverage practical expertise and a strong work ethic to contribute to a warehouse or supply chain role that demands reliability, accuracy, and operational excellence.

CORE SKILLS

• Inventory Control and Management

• Order Fulfillment and Processing

• Stock Replenishment and Rotation

• Shipping and Receiving Procedures

• Material Handling Equipment Operation

• Barcode Scanning and Data Entry

• Warehouse Management Systems (WMS)

• Quality Inspection and Damage Reporting

• Packing and Labeling of Goods

• Logistics Coordination and Documentation

• Route Planning and Optimization

• Vehicle Maintenance and Safety Checks

• Time Management and Scheduling

• Customer Communication and Service

• Cargo Handling and Secure Loading

• Cold Storage Operations

• Stock Auditing and Reporting

• Receiving and Inspecting Deliveries

• Livestock Management

• Crop Cultivation and Harvesting

• Equipment Operation and Maintenance

• Agricultural Inventory Control

• Farm Labor Supervision and Scheduling

• Attention to Detail

• Time Management

• Teamwork and Collaboration

• Communication Skills

• Problem-Solving Ability

• Adaptability and Flexibility

• Reliability and Work Ethic

EXPERIENCE

Independent Transportation Provider / Six Boss Transport Service – Savanna-la-Mar, Jamaica 06/2016 - 05/2025

• Provided reliable daily transportation services for local workers and tourists, ensuring timely pickups and deliveries across various resort and airport locations.

• Planned and optimized travel routes based on traffic conditions and time constraints, demonstrating strong logistical thinking and efficiency.

• Maintained vehicle cleanliness and basic mechanical upkeep, showcasing responsibility, routine equipment checks, and attention to operational readiness.

• Managed scheduling and client communication independently, reinforcing strong time management, accountability, and customer service orientation.

Storeroom Porter / Royalton Negril Resort - Negril, Jamaica 08/2016 - 12/2023

• Managed the receipt, inspection, and proper storage of inventory, including frozen goods, while identifying and removing expired products to maintain quality standards and compliance with safety regulations.

• Accurately packed and prepared orders to fulfill hotel department requests, maintaining timely and organized supply distribution across multiple departments.

• Conducted daily and monthly inventory audits of storeroom products, utilizing strong organizational skills to track stock levels and prevent shortages or overstocking.

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• Operated efficiently in a temperature-controlled freezer environment, demonstrating adaptability and adherence to workplace safety protocols under challenging conditions. Construction Worker / ARCON Construction - Negril, Jamaica 02/2016 - 08/2016

• Assisted with the structural assembly and steelwork during the construction of Royalton Negril Resort, demonstrating physical stamina, precision, and teamwork in fast-paced environments.

• Transported, organized, and secured heavy materials and tools to ensure job site efficiency and compliance with safety protocols.

• Maintained consistent inventory of construction supplies and reported material shortages to supervisors to support uninterrupted workflow.

• Followed detailed instructions and project blueprints to complete tasks accurately and on schedule, reinforcing strong attention to detail and reliability.

Farm Owner / Operator / RSW's Farm & Livestock - Clarendon, Jamaica 03/2007 - 01/2016

• Supervised and coordinated daily operations of farm activities, including livestock management and vegetable cultivation, ensuring timely production and resource allocation.

• Directed and trained a team of 10 employees, fostering productivity, adherence to safety standards, and effective workflow management.

• Maintained accurate records of inventory for livestock feed, seeds, equipment, and harvested produce to optimize stock levels and minimize waste.

• Organized logistics for distribution of farm products, coordinating with buyers and transporters to ensure efficient delivery and supply chain continuity.

EDUCATION

High School Diploma 06/2001

Edwin Allen Comprehensive High School - Clarendon, Jamaica CERTIFICATIONS AND TRAINING

• Data Entry Operation 07/2007

Christiana/Spalding Skills Training Centre

• Data Entry Operations 03/2007

The National Council on Technical and Vocational Education and Training

• Electrical Installation Certification 06/2001

Edwin Allen Comprehensive High School

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