DENNIS, EBONY
*********@*****.***
Initiative-taker with a can-do attitude and more than six years of office administration experience. Skilled in managing projects, overseeing customer inquiries, and providing administrative support to senior managers. Strong written and oral communication skills with the ability to interact effectively with all levels of management.
EXPERIENCE
OCT 2023 – CURRENT
CORRECTIONAL OFFICER, City of miami dade county
Supervise the daily activities of 70+ inmates by restraining attempts of violence, enforcing security procedures, conducting daily safety audits, and reporting any alarming occurrences
Inspect conditions of gates, grills, and window bars of cells and perform periodic patrols of work areas to ensure the integrity of the institution and prevent assaults on staff or other inmates
Instruct detainees to keep common areas clean and supervise the distribution of clothing and personal items
Reduced infractions by 15% by ensuring detainees follow Florida Model Jail Standards and maintaining a safe environment through early intervention tactics in line with Department of Corrections policies
JAN 2022 – OCT 2023
CONTROL ROOM OPERATOR, City of miami BEACH
Performs a variety of responsible duties relative to the municipal services of Miami Beach Public Works; to resolve and adjust complaints and complex problems at the division or departmental level
Answers a variety of correspondence
Performs a variety of administrative, technical and/or supervisory duties; to type forms, correspondence, etc., incidental to work assignments
Acts as supervisor in the supervisor's absence
Operates various office machines, word processing and data entry equipment
Trains and supervises subordinate clerical personnel
REFERENCES AVAILABLE UPON REQUEST