Customer Service Legal Research

Daniela Maria Teles

Loxahatchee, Florida 561-***-**** *****************@*****.***

Objective

Motivated and empathetic Paralegal Studies student graduating in December 2025 from Palm Beach State College. Passionate about legal research, client communication, and problem-solving. Known for strong organizational skills, multitasking abilities, and a sincere drive to help others. Seeking a remote opportunity to contribute to a legal or administrative team.

Education

Palm Beach State College — A.S. in Paralegal Studies

Graduating December 2025

Professional Experience

Legal Secretary — Leifer & Ramirez Personal Injury Law Firm

Boca Raton, FL 06/2023 – 10/2023

• Managed intake calls and directed clients to appropriate legal support.

• Maintained client files, scheduled appointments, and handled sensitive information with confidentiality.

• Performed basic legal research and administrative support to attorneys.

• Left position due to relocation and maternity leave.

Waitress — Mario The Baker

West Palm Beach, FL 01/2023 – 06/2023

• Provided fast, friendly service to customers while managing multiple tables.

• Developed multitasking and conflict-resolution skills in a fast-paced environment.

• Balanced part-time work while attending college full-time.

Substitute Teacher — Wellington Charter School

Wellington, FL 08/2022 – 01/2023

• Managed classroom environments across multiple grade levels.

• Followed lesson plans and ensured a positive, productive experience for students.

Coordinator — Marshalls

Boca Raton, FL 06/2019 – 08/2021

• Supervised floor staff and managed merchandise organization.

• Delivered excellent customer service and resolved customer concerns with empathy and professionalism.

• Gained strong foundational skills in leadership and teamwork.

Skills

• Legal Research (Basic)

• Customer Service & Communication

• Call Intake Management

• Computer Literacy (Microsoft Office, Google Suite)

• Organization & File Management

• Empathy & Conflict Resolution

• Multitasking & Prioritization

Additional Notes

Currently seeking a remote position in legal administration, customer support, or virtual assistant work. Open to relocation opportunities if the right position arises. Eager to contribute my skills and grow within a supportive, professional team.

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