Administrative Support Data Entry
Resume:
Professional Overview
Expertise
Work Experience
M I C H E L L E M C C L I N T O C K
* ******* **, ********, ** 72113 480-***-**** **************@*****.*** Dedicated and technically skilled business professional with a versatile operations, project management, procurement, supervisory, and executive level administrative support skill set. Excel in resolving challenges with innovative solutions, systems and process improvements. Known for getting the job done efficiently and on time.
• Office Management • Procurement • Policy & Procedure Development
• Budget Tracking • Accounts Payable • Supervision/Training of Staff
• Travel Coordination • Human Resources/Payroll • Spreadsheets & Databases
• Facilities Project
Management
• Liaison with internal/external
clients
• MS Office Suite
CAVHS VETERANS HEALTH ADMINISTRATION, NLR, ARKANSAS Aug 2022 – Present Program Support Assistant, Adult Day Health Care Unit – Mon-Fri 40 hrs/wk Direct administrative support to the Adult Day Health Care Coordinator. Main duties include scheduling ADHC Attendees into ISS Scheduling System; VATAS timekeeping for unit staff; Order supplies and track supply budget; Answer phone calls; Run daily EARR report for open encounters; Run daily nutrition report and route; Maintain master workbooks for attendance statistics, patient reimbursements, patient vital statistics, nutrition information, IDT recurring appointments, and photo consents; Maintain and dispose of paper and electronic records according to statutes; Manage the annual Chemical Inventory; Help transport ADHC patients to and from the unit or to other appointments within the facility as needed; liaison with CDCE for volunteers, volunteer time tracking, special events, and donations; decorate unit for holidays and help plan special events; enter Maximo work orders for repairs. Excellent performance reviews.
KANSAS CITY VETERANS HEALTH ADMINISTRATION May 2021 – May 2022 Program Support Assistant, Inpatient Services – Mon-Fri 40 hrs/wk Direct administrative support to the Associate Chief Nurse and Nurse Managers. ADPAC for service line to do ePAS, PIV Sponsorships, IT Requests, EWR’s, and Leaf requests. Backup timekeeper to input employee time into VATAS and validate for payroll processing. Receive supply requests (office, medical equipment, and services) from service line, research vendor if not already known and get pricing, enter into VistA-R2. Track all requests to ensure receipt of goods and services. Liaison with purchasing reps and other Logistics staff to problem solve orders not received. Conduct interview panels as requested. Conduct annual Equipment Inventory (EIL). MARICOPA COUNTY, EMERGENCY MANAGEMENT DEPARTMENT, AZ July 2019 – Feb 2021 Administrative Operations Specialist – Mon-Fri 40 hrs/wk Direct administrative support to the Division Administrative and Financial Manager and the Director of Security Services. Management of budget for Security Services including input into Performance Budgeting system, forecasting, and annual budget submissions, monthly transaction reports. Procurement of goods and services, bank deposits and accounts payable for both Emergency Management and Security Services. PCard purchasing and monthly reconciliation, input of purchase orders to Advantage system. Assist with grant set up in Advantage. Timecard corrections and approvals for employees through ADP payroll system. Coordination of travel for both Divisions. Coordinate conferences and meetings, including preparing agenda, ordering food, preparing PowerPoint presentations, arranging meeting speakers, taking minutes, and interacting with personnel from outside agencies. Ensured maintenance of vehicle fleet and worked with Equipment Services to purchase replacement vehicles. FEMA Certification - Professional Development Series. Certified Agency Procurement Aide (CAPA). STATE OF ARIZONA, DEPARTMENT OF ADMINISTRATION, Phoenix, AZ Oct 2018 – July 2019 Construction Program Specialist for General Services Division, Planning and Construction Services Mon-Fri 40 hrs/wk Direct administrative support to the Division Assistant Director and the General Manager to schedule appointments, create correspondence and reports, track projects, and take meeting minutes. Assist the Planning and Construction Services group with administrative and database tasks. Manage and train others on Procore Construction Management Software. Assist with Statutory Review processes. Assist to develop new processes for LEAN Management. Assist the Contracts/Procurement group, Lead Building Inspector, and Construction Manager to develop Standard Works and processes/procedures. Audit and approve timecards in the payroll system (HRIS) for managers and staff. Notary Public. Order and maintain supplies.
JP AND SONS CONTRACTING, INC., Queen Creek, AZ Feb 2018 – Oct 2018 Project Manager / Business Development Manager Mon-Fri 40 hrs/wk Work directly for Owner/President of Company. Project Management: manage awarded projects from start to finish. Line up all sub and company vendors/employees. Create schedules for project start and completion. Resolve problems that arise during course of project. Create estimates and invoices. Prepare scopes of work and estimates for external clients. Walk job sites and meet with prospective new clients. Create and submit bid packages to bid for new contracts. Business Development & Marketing: Responsible for developing the organizational structure and defining job positions, as well as creating business brochures and web marketing. MARICOPA COUNTY, Phoenix, AZ Apr 2007 – Dec 2017
Operations Administrative Supervisor, Human Services Head Start Program, Nov. 2011 to Dec. 2017 Mon-Fri 40+ hrs/wk Direct assistance to the Director of the Head Start Program and the Child Health and Development Manager. Support of 52 classrooms and over 200 staff. Position was responsible for the direct supervision of several onsite support services staff. Development and implementation of processes for supply distribution to classrooms, procurement & contracts, supply acquisition and inventory, budget, tracking and processing of invoices. Also responsible for facilities project management, and coordination of construction, and maintenance and repair projects. Licensing of classrooms with the State Bureau of Child Care Licensing (ADHS). Designated Licensing Agent for the Head Start Program, responsible for making sure all classrooms meet and maintain State licensing requirements and Office of Head Start Performance Standards. Liaison between the County Finance Department, Real Estate Division, Office of Procurement Services, and with many Community Partners. Conducted interview panels, created job descriptions, ensured new staff completion of onboarding paperwork, and conducted new employee training. Initial negotiation of site leases, tracking of substitute teacher contracts and expenditures. Oversight and approval authority of 13 credit card accounts and monthly reallocation and reconciliation. Oversight of vehicle fleet, as well as disposal and purchase of vehicles for program use. Annual equipment inventory. Assisted with writing program recurring grant, supplying data to support the grant budget. CPSI (Certified Playground Safety Inspector). Member of the Head Start Management Team, to assist in providing program vision and direction. CAPA (Certified Agency Procurement Aide). Administrative Assistant, MCDOT Traffic Management, July 2010 to November 2011 Mon-Fri 40 hrs/wk Executive assistant to Director of the Traffic Management Division with budget tracking, procurement and various administrative duties. Coordinate all office functions, supply orders, and invoice processing for 36 County staff within the Division. Telecom coordination for the division. PCard purchases and monthly reconciliation. CAPA (Certified Agency Procurement Aide).
Administrative Assistant, Facilities Management – Capital Facilities Development, 2008 to 2010 Office Assistant, Facilities Manag ement – Capital Facilities Development, 2007-2008 Mon-Fri 40 hrs/wk Executive level support to Division Manager, Construction Project Managers, and Planners. Supervision of one Office Assistant. Tracked project budgets, reviewed invoices for accuracy, managed project files, personnel files, personnel timecards.
VARIOUS EMPLOYMENT UPON HONORABLE DISHCHARGE Jul 1986 - 2008 Available upon request
UNITED STATES MARINE CORPS, Kaneohe Bay, HI Aug 1982-Jul 1986 Communications-Electronics Office Manager, E-4
Served as executive assistant to the Communications-Electronics NCO and multiple Staff NCO’s. Supervision of two office staff. Maintained Communication Center message traffic and secure and non- secure phone lines. Inventoryand secure management of sensitive information (held Top Secret and Special Category Clearances). Meritorious promotions and several awards.
Education and Certifications
References
RIO SALADO COLLEGE, Phoenix, AZ Aug 2008-2011
Certificate in Public Administration – achieved in 2011. ASU/ACE (Del Webb School of Construction) Aug 2007-Dec 2007 Certificate for Project Management Certification Course (6 CEU’s) MARINE CORPS FORMAL SCHOOLS
Communication Non-Commissioned Officer School (Dec 1984); Classified Material Systems (Aug 1984); Communication Center School (Nov 1982-Feb 1983)
Please feel free to view my references and areas of recognized strength on LinkedIn – www.linkedin.com. Professional References:
Evangelina Del Real Jennifer Gaulke Chief Brad Cutliffe 602-***-**** 602-***-**** 602-***-****
***.*******@********.***
********.******@********.*** 602-***-****
****.********@********.***
Alecia Jackson Joseph Perkins Mary Wydick
480-***-**** 480-***-**** 816-***-****
********@*******.*** ***@************.*** ****.******@**.*** Personal References:
Lynn Jepsen Heather Werner Leonard Vaughn
760-***-**** 480-***-**** 816-***-****
********@***.*** *******@******************.*** **************@*********.***
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