Administrative Assistant Medical
Resume:
Krystina Perez
West Covina, CA *****
********.***@*****.***
A Medical Administrative and/or Scheduler seeking to utilize and expand my skills, and also support, promote, maintain, and restore health for those we serve. Proven ability to build positive relationship with patients, family members, physicians, and other medical professionals. Work Experience
Radiology Scheduler
United Medical Imaging of West Covina - Ca
May 2022 to Present
• Answering high volume of phone calls
• Calling doctors office to modify or extend authorizations
• Making appointments for routine and follow up appointments
• Replying to emails
• Confirm appointments
• Inputs customer data into company systems.
• Interact professionally with other employees
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees
Medical Administrative receptionist/Surgical Coordinator San Gabriel Valley Eye Group
November 2020 to Present
• Greeting patients professionally
• Answering phone calls, emails and patient messages via the clinic's online patient portal (Dr. Chrono)
• Assisting new and returning patients with any questions they have
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Maintaining office inventory.
• Insurance verification.
• Prepare patients results for the doctor on the monitor.
• Processing and logging payments.
• Emailing medical records to other Doctors as needed.
• Providing patients with instructions both before and after surgery.
• Confirmation calls a day prior to the patient's appointment or surgery. Medical Administrative Assistant
America's Best Contacts & Eyeglasses
July 2019 to 2020
• Ensure high quality customer service while maintaining a smooth flow of customers through the store.
• Answer, screen, and forward incoming phone calls. Schedule and confirm appointments, follow-up visits and classes.
• Process and understand managed care plans. Obtain and document information from the insurance company as needed. File all patient records daily and pull patient files for the next day's appointments.
• Check on status and notify customers when orders are in or of any delays.
• Keep reception area tidy and presentable.
Medical Administrative Assistant
Pacific Orthopedics Associates
April 2019 to July 2019
Internship)
• Greeted patients and assisted them with scheduling. Collected patient payments and verified patient insurance (benefits & eligibility).
• Answered multi-line phone system. Implemented and maintained organized filing systems.
• Maintained accurate files of patient records via EMR system. Drafted correspondences and other formal documents.
• Assisted with daily clinic up-keep.
General Labor/ Data Entry
Kelly Services
December 2015 to June 2018
• Imported data into the company system, analyzed information and reported discrepancies.
• Kept sensitive customer & company information confidential. Packed, sorted, and labeled product for shipping.
• RF scan product by city, state and local sites. Quality control documentation. Education
Medical Administrative Assistant
North West College - West Covina, CA
2018 to 2019
Citrus Valley Community College - Glendora, CA
2014 to 2016
Skills
• Computer proficient
• Statement Billings
• Scheduling patients
• Microsoft Office
• File/records maintenance
• Bilingual (English and Spanish)
• Communication Skills
• Microsoft Excel
• Communication skills
• Organizational skills
• Microsoft Word
• Bilingual
• English
• Spanish
• Office experience
• Customer service
• Front desk
• Time management
• Medical receptionist
Contact this candidate