Customer Service Store Assistant
Resume:
CAREER OBJECTIVE
To ·effectively utilize the competence gained from academic knowledge and practical work· experience in order to provide a successful performance & contribute towards the achievement of the mission & the goals of the organization, while thriving on enchasing the growth potential & profitability of the organization and to maintain a successful career development.
PERSONAL SUMMERY
NIC No
Date. of Birth
Nationality
Passport no
Passport expiry
Civil Status
Address
Languages Known
30.07.1982
Sri Lankan
N 3183232
17/08/2033
Married
36/4d Pamankada road, Wellawatta, Colombo - 06.
Tamil, English, Sinhala, Malayalam, Arabic, Nepal, Bengali, Hindi ACADAMIC ACCOMPLISHMENT
• Passed in G.C.E Ordinary level 1998 at Hindu Senior collage, Kandy.
• Asian Computer Systems (Sri Lanka) Ms. Office from 04-05-2008To 08-05-2009.
• Diploma in Microsoft office. at (LBS) London business school.
• Food control Department (UA E) Dubai basic food hygienic course 1 day on 12-09-2010
(Hygeia Quality Consultants).
Work Experience
• Salesman
ROHAN'S EMPORIUM (PVl) LTD
Job Role
- Sales coordination.
- Customer service greetings.
- Coordinating with Customers.
- Merchandising.
• Salesman & Store Assistant 2005 . 12th Aug 2011
SINNA AUTOMATIC BAKERY (L.L.C), DUBAI UAE
Job Role - Salesman
- Sell product.
- Customer service greetings.
- Verbal communication.
- Merchandising.
Job Role - Store Assistant
- Maintain the store area neat dean.
- Handle safely and delicately the items and product in a store.
- Inspect items and product for any breakages or Damages.
• Senior Sales Associate 2013 · 22
nd Feb 2015
LAND MARK GROUP INTERNATIONAL (PVT) LTD, SAUDI ARABIA. Job Role
Support the daily operation's Retain store.
Supe,vise employees.
Personal provides exceptional customer service.
• Store in charge 24
th Nov 2015 - 2ith Sep 2017
Ceylon Leather Product (PLC) Gampaha.
Job Role
Maintain customer service facilities.
Maintain stock supplies and inventories.
Maintain Accounts.
Customer problem solving.
• Sales supervisor pt Oct 2017 ·
ALKAWTHER WATER TREATMENT CN.C.C)
Qatarath Water (FMCA) Doha Qatar.
Job Role
· Working under the Direction sales manager,
· Manage sales staff.
· Coordinate several sales activities.
· Including pricing and the display with a view to realizing the set sales target.
• Store Manager 15th May 2018 • 20th Oct 2019
BARCODE THE VALUE (PVT) LTD COLOMBO· 06.
Job Role
Overseeing the daily operation of store.
Motivating sales team's.
Developing promotional material.
Staff meeting.
Customer complain handle.
Stock maintain.
• Showroom Supervisor . 02nd Nov2019 To Nov2022
SPRING & SUMMER CLOTHING COMPANY (PVT) LTD.
Job Role
General maintenance of showroom.
In charge of showroom sales team.
Lead and guide the staff, to maximize sales and profit. Promote and market company products.
Provide service to walk-in clients, showroom clients and existing clients. Keep track of sales performances and analyze potential problems.
• Assistant Showroom Manager . Nov 2022 To Dec 2023 ZIG ZAG LTD, Sri Lanka
• Supervisor . Dec 2023 To Till-date
ARMY & AIR FORCE EXCHANGE SERVICE, AL DHAFRA AIR BASE, ABU DHBAI, UAE
JOINT
• Awards of Land Mark Group (KSA)
• Out Sanding Performance Award
• Shoe express ( Concept )
ABILITIES
MAY 2014
JUNE 2014
Au9ust 2014
• Improve customer service and standard.
• Minimized complaints to the company acceptable level.
• Position the sales accomplishment over sales skill set.
• Energetic and active.
• Multi-tasking
I do hereby certify that the above information furnished by me is true and accurate to the best of my knowledge. I firmly assure to you that I will work for the betterment of your Organization while. focusing my own development as well. Thanking You,
Alagarsamy Nithiyananthan
***********@*****.***
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