Sales Consultant Customer Support
Resume:
Marcus Gert Sebothoma
+27-71-613-**** +27-778-***-**** ****************@*****.***
South Africa
** ******* ****** ******** ******* 1632 SUMMARY
Detail-oriented professional with 4 years of experience seeking Office Administrator role. Proven expertise in report preparation, client communication, and administrative support from roles as Community Liaison Officer and Sales Administrator. Strong skills in managing labor requirements, facilitating resolutions, and handling client inquiries and documentation.
WORK EXPERIENCE
Absa Group 2015 - 2017
Sales Consultant (Credit Card)
• Managed inbound and outbound calls, providing clients with accurate pricing quotations.
• Ensured compliance with internal controls and procedures to maintain operational integrity.
• Utilized professional verbal and written communication skills to effectively report and interact with clients. Reference
Mr Slwiny (Manager)
Sharemount Investment 2019 - 2020
Sales Consultant
• Managed inbound and outbound communications to effectively engage potential clients and address inquiries.
• Facilitated the sale of SME courses through tailored consultations, enhancing client understanding and satisfaction.
• Provided comprehensive explanations of trading processes, resolving client queries related to funding and withdrawals.
Reference
Mr Magaga(Manager)
Quick Trade 2021 - 2022
Client Account Manager
• Managed client accounts by addressing inquiries and resolving issues to ensure high levels of customer satisfaction.
• Facilitated the account opening process for clients, streamlining procedures to enhance efficiency.
• Converted Introducing Brokers into direct clients, contributing to the expansion of the client base. Reference
Mr Magaga(Manager)
Mahube Stationary and Printing 2022 - 2023
Sales Administrator
• Facilitated client requests for copies, printouts, and typing services, ensuring timely and accurate delivery of materials.
• Assisted clients in generating quotations and invoices, enhancing accuracy and efficiency in financial transactions.
• Supported students in conducting research and completing assessments, contributing to their academic success. Reference
Mr Stanley Mafagane(Manager)
Mvusuludzo Projects (Pty) Ltd 2023 - 2024
Community Liaison Officer (CLO)
• Facilitated and assisted in resolving labor disputes, enhancing workplace harmony.
• Attended PSC and monthly site meetings, presenting comprehensive reports to stakeholders.
• Communicated with contractors to assess labor requirements, ensuring alignment with project needs. Reference
Mr Malesela Lekganyane(Contract Manager)
EDUCATION
Filadelfia Secondary School
Grade 12, General Education
DVG Media Training
NQF Level 5 System Development (IT), System Development 2011
2013
ZAWIT
NQF Level 5 Digital Marketing, Digital Marketing 2020 Sharemont Investment
Sales Training, Sales Training 2021
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