Data Entry Clerk

Gantra Vocational High School

Computer and Network Engineering

Languages: Indonesia ( Native ), English ( Intermediate ). Certifications: International Trade Challenge - FedEx Express / Junior Achievement Awards/Activities: Participant, STEAM Innovation Festival - Achievement Junior Indonesia & Amazon Web Services

Bandung, West Java, Indonesia +62-852-****-**** ************@*****.*** Freelancer - Administrative Assistant Feb 2025 - May 2025 Managed client calendars, task reminders, and follow up emails across different time zones. Entered and organized monthly reports with 50% faster turnaround than expected. Communicated with clients professionally via email and chat for task updates and documentation. Maintained accurate records and updated CRM tools (Zendesk, Intercom, etc). Created simple guides to reduce repetitive client support questions by 25% IT Support & Data Entry, Computer Service Shop Apr 2024 - Sept 2024 Entered daily repair logs, customer info, and billing data with 100% accurancy. Converted 100+ handwritten technician notes into digital records with zero error rate. Maintained customer database and part inventory spreadsheet with weekly cross-checks. Helped reduce monthly report errors by 35% through double-verification process. Consistently completed entries 2x faster than average team member. 2022 - 2025

Detail-oriented and reliable administrative professional with proven experience in remote support, data entry, and customer service. Successfully handled 30+ freelance projects with international clients, demonstrating excellent organizational, time management, and communication skills. Adept at using CRM tools, managing schedules, maintaining accurate records, and streamlining workflows for efficiency. SYIFA AZIRA

DATA ENTRY CLERK

EDUCATION

CORE SKILLS

ADDITIONAL INFORMATION

PROFESSIONAL EXPERIENCE

Administrative Support

CRM Tools (Zendesk, etc)

Document Preparation

Google Workspace

Multitasking

Time Management

Calendar

Management Data

Entry Email

Management Inbox

Management

Scheduling

Troubleshooting

Client Communication

Data Management

File Organization

Microsoft Office

Task Coordination

Record Keeping

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