Room Attendant

Tonia T Maddox

786-***-**** ******************@*****.***

Four Seasons Hotel Miami, FL

Turndown Room Attendant September 2023 - January 2024

• Turn down bed linens.

• Removed used room service items, tidying the rooms and replacing amenities.

• Replacing towels, made sure bathroom was tidy.

• Adjusting the room environment by dimming the lights and closing curtains. 7 Eleven Inc Miami, FL

Operations / Sales Associate August 2017 – April 2023

• Greeted and welcomed customers on a daily basis.

• Directed customers to merchandise within the store.

• Food & Coffee preparation.

• Operated cash register by facilitating accurate order transactions.

• Received products from vendors, ensuring physical count matches purchase order/invoice.

• Conducted cycle counts, ensure inventory accuracy through software systems .

• Manage products through strict compliance with “FIFO” (First In, First Out) Fulfillment Associate

• Completed fulfillment orders, picking and packing merchandise for deliveries and customer pickups.

• Processed returns for fulfillment orders.

• Conducted deliveries and customer pickups.

• Participated in other support functions or assist in store customers. Loews Hotel ( Temp Agency) March 2017 - July 2017 Miami Beach, FL Room Attendant

Turnberry Isle Resort (Temp Agency) November 2016 – March 2017 Miami Beach, FL Room Attendant

Hilton Doubletree Grand June 2015 – June 2016 Miami, FL Condo Room Attendant

Miami Dade County Public Schools February 1998 – September 2014 Miami, FL Miami Skill Center/Lindsey Hopkins Adult Education Office Management

Ponce De Leon Middle School

Young Men’s Preparatory School

Madison Middle School

Education

Certificate: State of Florida Food Handlers. 07/2024 Chez Pierre Florida Food Handlers Card

G. E. D. 02/1998

Certificate: Secretary 08/1998

Skills

Microsoft Suite, Cash Handling (5 years),Sales(5 years),Customer Service, Time Management Overnight Supervision, Organizational Skills, Office Management, Housekeeping Experience (20 years), Customer Service Management Software.

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