Project Manager Product Management

Sini Sujanan ****

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SINI SUJANAN, PMP, CSM

PHONE: 602-***-**** EMAIL: ***********@*****.***

PROFESSIONAL SUMMARY

Strategic leader with 20+ years of experience focused on business value realizations and high customer satisfaction. Senior Project Manager & Product Owner with repeated success in a wide spectrum of business and IT implementation, driving program-accelerating technology advances and business process efficiencies. SELECTED ACCOMPLISHMENTS

o TREV Organizational Design - I served as one of the Product Owners for a key transformation initiative within the broader TREV Program at Toyota. This effort focused on redesigning the enterprise organizational structure and job architecture to enable future-state workforce mobility, enhance system integration, and improve operational efficiency. The initiative encompassed updates to both the Workday Human Capital Management system and SAP ERP, along with a comprehensive assessment of all impacted downstream applications.

o Toyota Battery Plant Workday Implementation Phases 1 & 2 – Led the phased implementation of Workday to support approximately 1,750 initial job roles, with scalability aligned to the $1.29 billion automotive battery manufacturing facility in Greensboro, NC. The plant includes four production lines—each capable of producing lithium-ion batteries for 200,000 vehicles annually—with plans to expand to six lines supporting up to 1.2 million vehicles per year. As part of the Workforce Planning organizational framework, we developed shift planning strategies and new hourly job profiles to address early-stage hiring in a highly competitive North Carolina labor market. This initiative required close coordination across HR, Compensation, IT, and the Enterprise Center of Excellence (eCOE) o ERP Modernization – Infor CloudSuite Implementation – Led a 3-year, $6M enterprise IT transformation project to replace Lawson v10 with Infor Multitenant CloudSuite. The implementation included CloudSuite Financials and Supply Management (CSFSM), Human Capital Management (HCM), Talent Acquisition, Talent Management, and Goal & Performance Management modules. Successfully launched InforGo

(mobile app), integrated AI and Robotic Process Automation (RPA) capabilities, and deployed Birst for advanced reporting.

o TecSys Cloud Implementation – Directed a $2.2M IT initiative to implement the TECSYS Elite Series, including Distribution Management (DMS), Warehouse Management (WMS), Delivery Management (DM), and Cognos BI tools. Oversaw deployment of supporting hardware infrastructure, including 50 handheld devices, 10 label printers, and 8 laser printers.

o Kronos Outage Payroll Contingency – Led a cross-functional team in developing and executing an alternative payroll solution during the global UKG ransomware-related Kronos Time and Attendance outage. Enabled accurate and timely processing of five payroll cycles for approximately 10,000 employees. CERTIFICATIONS WORKSHOPS EDUCATION

o PMP- Project Management Professional from PMI (Project Management Institute) o CSM-Certified Scrum Master from Scrum Alliance.

o AHIP- America’s Health Insurance Plans, Fundamentals of Healthcare (Part A and Part B) o HMM – Harvard Manage Mentor Certification

o WIM - Women in Management – 2 Days Infosys workshop o ELPA - Certified Emerging Leadership Acceleration Program o MS - Master of Science, Bharathidasan University, India AREAS OF EXPERTISE

• Program Management • Cloud Implementations • Customer Relations Management

• Process Improvement • Enterprise Solutions • Vendor & Budget Management

• Change Management • Risk Management • New hire onboarding & mentoring

• Problem Solving • Resource Management • Stakeholder Relationship Sini Sujanan 2025

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PROFESSIONAL EXPERIENCES

TOYOTA MOTOR NORTH AMERICA CW PROJECT MANAGER PRODUCT OWNER AUG 2022 – CURRENT Partnered with HR, Legal/Privacy, IT cross-functional teams, and external vendors to advance Toyota’s strategic priorities by driving accountability, governance, and informed decision-making. Designed and mapped HR processes to enhance operational efficiency and elevate employee experience. Key Programs & Initiatives:

ToyotaRev Org Design Rollout – Collaborated with business stakeholders and OneTech to coordinate rollout activities. Coordinated hardcoding analysis on calculated fields, reports, eligibility rules, business process conditions, and integrations. Steered UAT with HR Compensation, Talent Recruiting & HR Business Advisors, and thorough integration testing with impacted downstream teams. Coordinated cutover, backout planning activities, and hypercare activities.

Battery Plant HCM Workday Implementation (Phases 1 & 2) – Enabled hiring and intercompany transfers; conducted impact analysis across 100+ downstream applications and business process testing.

HR Technology Budget Management – Oversaw planning and tracking of HR tech internal resources and budget for the Battery Plant and other project initiatives.

Phenom Recruitment Platform Enhancements – Delivered updates to the external career site, including CPRA compliance, On-Demand Video Assessment (ODVA), two-way integration, hosted apply, AI scheduling, and employer branding.

Workday Leave of Absence Integration – Ongoing integration with Lincoln Financial Services.

Unique Site Solution Applications – Led strategic decommissioning of legacy on-prem HR tools and migrating them to modern platforms (such as, HR Outreach, PTO Pre-Scheduling, Personal Touch Funds, Promotion Tracking).

Workday Feature Adoption – Prioritized and implemented 2023R2 release features.

Step Progression Implementation – Rolled out hourly team member progression across all North American plants.

Toyota Alumni Program – Supported enterprise vendor evaluation and selection.

Workday Value Assessment & Project Rollout – Delivered strategic insights and execution support.

HRT Project Intake Process Improvement – Provided recommendations for a streamlined intake and prioritization workflow.

Enterprise Round Table Rollout – Facilitated cross-functional collaboration and governance to implement Workday Spreadsheets to streamline the Enterprise Round Table Program across all North American Plants

Qualtrics EDLM Rollout – Implemented a survey tool for hourly team members, integrated with Workday to streamline data collection and reporting.

Scrum Master & Product Owner (Mar 2024 – Jul 2024):

Led agile delivery for ServiceNow and Salesforce initiatives, ensuring alignment with business goals and timely execution.

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CHILDREN’S HEALTH SR. PROJECT MANAGER FEB 2016 – AUG 2022 Enterprise Program Leadership – Multi-Project Portfolio Led enterprise-wide programs by aligning cross-functional, geographically distributed stakeholders and IT teams around a unified vision. Ensured delivery within defined scope, budget, and timelines while fostering high- performance teams focused on shared outcomes. As Senior IS Project Manager, built strategic partnerships with organizational leaders to align technology initiatives with business goals. Recruited, developed, and led high- performing teams while cultivating long-term relationships with executives and key stakeholders to resolve operational bottlenecks.

Key initiatives included:

Infor Multitenant Cloud Migration

Epic Wisdom Implementation

Kronos v8.1 Cloud Migration

TECSYS Elite Series Cloud Migration

Lawson v10 Cloud Upgrade

Java 7u40 Upgrade

Admission & Discharge Medication Reconciliation

Pre-Service Financial Clearance Optimization

Surgery Joint Venture – Southlake

QNXT Implementation for STAR Kids

Sini Sujanan 2025

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INFOSYS SR. CONSULTANT JAN 2012 – JAN 2016

CLIENT: NIKE, INC. SR PROJECT MANAGER JUN 2014 - JAN 2016 Retail Infrastructure Upgrade – Nike Stores – All Continents Served as Senior Project Manager overseeing the successful upgrade of POS Point of Service registers and store PCs from Windows XP to Windows 7 across 750+ Nike global retail locations. Coordinated offshore and onsite Level 1 and Level 2 support teams, along with store technicians and coaches. Managed the Hyper-V server upgrades and contributed to bid management by supporting RFI and RFP responses. CLIENT: AETNA, INC. PROJECT MANAGER / SCRUM MASTER JAN 2013 – JUNE-2014 Healthcare Reform – Electronic Remittance Compliance Project Led efforts to ensure electronic remittance compliance as part of a healthcare reform initiative. Managed project progress using Work Breakdown Structure (WBS), Critical Path Analysis, and Earned Value Management. Mentored junior project managers and coordinators and served as lead project managers. Oversaw risk mitigation, schedule adherence, and budget control. Conducted gaps and risk analyses of the existing system and evaluated the benefits of the proposed solution. Performed Scrum Master responsibilities for a short duration. CLIENT: TRIZETTO CORPORATION PROJECT MANAGER JUL-DEC 2012 Facilitated Joint Application Development (JAD) sessions with developers and stakeholders to clarify business requirements and to align on project objectives. Defined user, business, and functional requirements; developed scope documents, business process models, use case diagrams, activity flows, and state charts. Mentored junior project managers and project coordinators for an 8-member team. Supported all phases of the project lifecycle—from business case development through post-implementation and support. CLIENT: AETNA, INC PROJECT MANAGER/SCRUM MASTER/BUSINESS ANALYST JAN2012 - JUN2012 Aetna MBU – Medicaid Business Unit Data & Production Management: Led automation and process improvement initiatives to support data and production operations. Contributed to test case and script development, performed source-to-target data mapping, and collaborated with Information/Data Architects on data analysis. Conducted gap analyses, authored Business Requirements Documents (BRDs), and supported Technical Requirements Definition (TRD) sessions. Executed monthly SOX audits to ensure compliance and data integrity. DIGNITY HEALTH BUSINESS/SYSTEMS FINANCIAL ANALYST JUN 2006 - DEC 2011 Patient Financial Services (PFS) Reporting & System Support: Generated and distributed daily, weekly, monthly, and annual PFS reports to senior executives, delivering key performance indicators across a 7-hospital network. Provided systems and reporting support to PFS staff and facility leadership. Collaborated with the integration team on PFS system and reporting upgrades related to the ICD-10 conversion at St. Joseph Hospital. Developed audit documentation and reports for Recovery Audit Contractors (RAC), Centers for Medicare & Medicaid Services (CMS), and Catholic Healthcare West Audit Network (CHAN). MANIPAL OMEGA HEALTHCARE MANAGEMENT SVS BUSINESS ANALYST MAR2004 - MAY 2006 Supported the development of in-house solutions to help clients manage benefit plans and control costs. Areas of focus included care management (utilization, case, maternity, disease, and wellness programs), pharmacy benefits administration, claims recovery, reinsurance services, claim re-pricing, provider data management, and non- network claims cost containment.

E-CARE SERVICES PVT. LTD SYSTEMS ANALYST JAN 2002 - FEB 2004 Medicaid Manager v3.2 upgrade

Contributed to the development of Medical Manager, a web-based, real-time server application providing members and providers with secure online access to their information. Collaborated with senior leadership to deliver financial analysis and system support solutions. Documented business processes and workflows and defined both functional and data requirements.

REFERENCE – AVAILABLE UPON REQUEST

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