Customer Service Heavy Equipment

MAKAYLA NEWSOME

Fresno, United States ***** 559-***-**** ***************@*****.***

Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level career position. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skills

• Safe equipment handling

• Customer Service

• Heavy Equipment Operation

• Roadside Cleanup

• Landscaping Maintenance

• Debris and Litter Control

• Client Confidentiality

• Emotional Support and Companionship

• Time Management

• Effective Communication

• Home Health Aide (HHA)

• Light Housekeeping

Work History

Highway Maintenance Worker 03/2024 to Current

Center For Employment Opportunities-Fresno CEO – Fresno Promoted a safe working environment by adhering to established safety protocols and procedures during daily tasks.

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Contributed to team success by consistently meeting deadlines and maintaining high-quality work standards.

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Completed attractive roadside landscaping through liter and weed removal to beautify local roadways.

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Participated in training sessions to continuously develop skills related to highway maintenance best practices and equipment operation techniques.

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• Operated all heavy equipment properly according to employer safety specifications. Sanitation Crew Member 08/2022 to 10/2022

Foster Farms – Fresno

• Collected, sorted, and disposed of garbage and recycling from production work areas.

• Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers. Handled spills in work and common areas and used proper methods to clean and sanitize each material.

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• Worked with team members from multiple departments to maintain strict cleanliness standards. Retail Order Picker 12/2021 to 01/2022

Gap Warehouse – Fresno, CA

• Enhanced customer satisfaction with timely order fulfillment and accurate product selection.

• Picked and packed order items.

Exceeded daily pick rate goals by utilizing efficient strategies for locating items within the warehouse quickly.

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Ensured compliance with company policies regarding product handling, reducing instances of damaged goods or loss due to mishandling.

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Customer Experience Sales Floor Associate 10/2021 to 11/2021 Walmart – Fresno

Assisted customers with locating desired items, providing knowledgeable guidance on product features and benefits.

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Utilized effective time management strategies during peak hours, ensuring prompt attention for each individual shopper.

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Adapted quickly to changing store layouts and department assignments for seamless support across all areas as needed.

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Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

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Home Health Aide Provider 08/2019 to 08/2021

In Home Supportive Services – Fresno, United States

• Maintained a clean and safe home environment for patients, reducing falls and accidents.

• Assisted clients with daily living activities, enhancing their independence and quality of life. Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

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Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.

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• Traveled to clients' homes to complete healthcare services and promote continuity of care. Education

High School Diploma

DeWolf High School - Fresno, United States

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