YELENA PASTERNAK
**********@*****.*** 619-***-**** San Diego, CA
Professional Summary
Financial Services Professional with 20+ years of broker/dealer and RIA operations experience specializing in trade processing, reconciliation, and regulatory compliance. Proven ability to resolve complex discrepancies, lead cross-functional initiatives, and support trading desks in fast-paced, high-pressure environments. Bilingual in English and Russian, proficient in Spanish. Core Competencies
● Trade Processing & Reconciliation
● Client & Advisor Services
● Regulatory Compliance (SOX, SSA16,
FINRA, FICCA)
● Audit & Risk Reporting
● Cross-Functional Project Leadership
● Data Analytics
● Process Improvement & Project Management
Technical Skills
Data & Analysis Tools
● Microsoft Excel
(VLOOKUPs, Pivot Tables,
Macros)
● SQL (basic)
● Tableau (basic)
Financial Platforms
● BETA
● IntelliSTOR
● DTC
● DST Vision
● Advisor Central
● Vanguard
● Siebel
Collaboration Tools
● Microsoft Office Suite
● SharePoint
● WebEx
● NICE phone system
Professional Experience
LPL Financial, San Diego, CA Feb 2017 – Present
Senior Analyst (Feb 2017 – Present)
● Executed high-volume mutual fund trades and provided support during peak trading periods under the Volume Contingency Plan (VCP).
● Analyzed discrepancies in mutual fund, equity, and alternative investment holdings; resolved complex reconciliation issues impacting client accounts and regulatory compliance.
● Prepared and presented audit reports to Risk and Finance leadership for FINRA-related reviews.
● Advised management on departmental process improvements and served as lead for escalated advisor and client issues.
● Designed and deployed reconciliation protocols that enhanced data accuracy and reduced recurring trade errors.
● Coordinated with audit, remediation, and tech teams on compliance projects (SOX, SSA16, FICCA); participated in UAT and deployment.
Analyst (May 2014 – Feb 2017)
● Researched and corrected discrepancies in client holdings; consistently resolved millions of dollars monthly while maintaining regulatory compliance.
Associate Analyst (Jan 2013 – May 2014)
YELENA PASTERNAK
**********@*****.*** 619-***-**** San Diego, CA
● Developed the logic for the Breaks Management Center database; managed user testing and full deployment.
● Resolved multiple audit issues and collaborated with developers on system enhancements. Senior Specialist (Sep 2009 – Jan 2013)
● Led stock record reconciliation (DTC, CNS, BONY), mutual fund processing, and alternative investments reconciliation.
Operations Specialist Intern (Oct 2005 – Dec 2007)
● Assisted Corporate Actions team and processed dividend payments; developed returned mail handling procedures.
Mercedes Benz, San Diego, CA Aug 2003 – Oct 2005
Administrative Assistant
● Enhanced employee engagement through data entry, customer service, and newsletter preparation. Sports Arena Podiatry Group, San Diego, CA Mar 2000 – Jun 2001 Administrative Assistant
● Managed patient appointments and administrative tasks, ensuring smooth operations. Education
University of California, San Diego
Bachelor of Science, Human Biology (June 2007)
● President’s Education Awards Program, Honor Roll Certifications & Community Leadership
● Member, LPL Working Parents Employee Resource Group (2018 – Present) Recognition
● 27 “High 5” Awards for outstanding performance and initiative
● Spot Bonus Award (2014) for leadership on Breaks Management Center project