Medical receptionist
Resume:
New Port Richey, FL *****
*****************@*****.**
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EDUCATION AND
TRAINING
Esthetician
Benes Career Academy, Port Richey,
FL
September 2021
High School Diploma
Gulf High School, New Port Richey,
FL
June 2020
SUMMARY
Organized and motivated employee, eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. SKILLS
EXPERIENCE
MEDICAL RECEPTIONIST
Susan Sanchez New Port Richey, FL March 2022 - May 2025 CASHIER TEAM LEAD
Burlington Coat Factory Department Store New Port Richey, FL November 2021 - March 2022
FANTASIA RIVERA
• Front desk operations
• HIPAA guidelines
• Telephone etiquette
• Patient callbacks
• Organization
• Critical thinking
• Retrieved faxes and uploaded documents to patient charts to assist clinical staff
• Called patients to confirm scheduled appointments and obtain additional details
• Checked patients in and out for appointments and collected co-payments
• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
• Protected patients by observing strict HIPAA guidelines
• Took messages from patients and promptly relayed to appropriate staff
• Straightened up waiting room to maintain neat and organized spaces.
• Compiled physical documents, charts and reports
• Greeted and checked in patients, updating patient information in computer system.
• Collected payments and provided accurate change
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity
• Helped customers find specific products, answered questions and offered product advice
• Accepted cash and credit card payments, issued receipts and provided BAKERY ASSISTANT
Whole Food Market New Port Richey, FL August 2020 - November 2021 CASHIER
Dillards Department Store Port Richey, FL June 2018 - August 2020 change
• Trained new team members in cash register operation, stock procedures and customer services
• Helped with purchases and signed customers up for rewards program
• Learned roles of other departments to provide coverage and keep store operational
• Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life
• Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods
• Listened to guests to understand needs and help each person select optimal products and services
• Arranged baked goods in attractive displays inside bakery cases to increase sales
• Provided excellent customer service to foster satisfaction and loyalty
• Collected payments and provided accurate change
• Answered customer questions and provided store information
• Operated cash register or POS system to receive payment by cash, check and credit card
• Used suggestive selling techniques to promote add-on sales
• Learned roles of other departments to provide coverage and keep store operational
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