RAQUEL GIL
ADMINISTRATIVE ASSISTANT
978-***-**** **********@*****.*** Lawrence, MA
CAREER SUMMARY
Highly organized and versatile Administrative Assistant with a diverse background supporting healthcare, behavioral, and financial professionals. Proven ability to manage sensitive client information, coordinate complex schedules, prepare accurate documentation, and maintain efficient digital and physical filing systems. Experienced in providing high-level administrative support to executives and clinical teams, as well as assisting in the preparation of individual and business tax returns. Strong communicator with a track record of delivering exceptional customer service, ensuring regulatory compliance, and contributing to smooth day-to-day operations in fast-paced, multidisciplinary environments. Skilled in data entry, appointment scheduling, document preparation, and team collaboration.
EDUCATION + CERTIFICATIONS
Emilio Tejeda / High School Diploma / San Francisco Macoris, RD 1992
Business Technology / LARE Institute June 2023
SKILLS
Bilingual (Spanish) – Microsoft Office – Troubleshooting Scheduling Conflicts – Task Prioritization – Data Entry – Professional Phone & Email etiquette – Multitasking – Customer Service & Client Relations – Team Collaboration & Cross-Functional Information – Privacy/HIPAA
PROFESSIONAL EXPERIENCE
ADMINISTRATIVE TAX ASSISTANT (Seasonal) January 2020 – Present
Marlene J Tax / Lawrence, MA
Provide administrative support to head tax preparer in the preparation and processing of individual and business tax returns; Organize and manage sensitive client documents, including W-2s, 1099s, and other financial records, ensuring accuracy and confidentiality.
Schedule client appointments, maintain calendars, and coordinate communication between clients and tax preparers.
Perform accurate data entry of tax information into preparation software and assist in reviewing returns for completeness; File and archive completed tax documents according to firm policies and regulatory requirements.
Respond to client inquiries regarding tax documents, deadlines, and status updates in a professional and timely manner.
CLINICAL COORDINATOR
January 2024 – December 2024
Greater Lawrence Family Health Center / Lawrence, MA
Provided high-level administrative and clerical support to the Nurse/Practice Manager and Medical Site Director to ensure efficient operations and effective communication.
Ensured adherence to health and safety protocols, including the proper use of personal protective equipment (PPE).
Coordinated and managed complex administrative projects including data research, statistical analysis, and preparation of detailed narrative reports.
Scheduled and arranged conferences, interviews, evaluations, and meetings; Prepared notices, agendas, and supporting materials; Recorded and distributed accurate meeting minutes to relevant stakeholders.
Made comprehensive travel arrangements including meeting registrations, transportation, and accommodations; Audited and reviewed schedules to ensure accuracy, completeness, and alignment, with organizational needs.
Developed and maintained organized electronic and paper filing systems for efficient data retrieval and document management.
REGISTERED BEHAVIOR TECHNICIAN
July 2022 – December 2022
ABA Centers of America / Nashua, NH
Implemented individualized behavior intervention plans under the supervision of a Board-Certified Behavior Analyst (BCBA).
Provided direct, one-on-one therapy to clients with autism and other developmental disorders in home, school, and clinical settings; Collected and recorded accurate data on client progress and behavior throughout each session.
Supported clients in developing social, communication, daily living, and academic skills using Applied Behavior Analysis (ABA) techniques.
Collaborated with families and interdisciplinary teams to ensure consistent implementation of behavior plans across environments.
Maintained confidentiality and adhere to ethical standards set by the Behavior Analyst Certification Board (BACB); Participated in ongoing training, supervision, and professional development to stay current on best practices in ABA therapy.