Customer Service Retail Sales

TERRY MALONE

*** ******* **, ***** ****, TN ***** · 253-***-****

**************@*****.***

To work for a company where I can contribute to its success and find a position where I can advance my skills.

EXPERIENCE

AUGUST 2022 - CURRENT

OWNER, WHITE PINE HOBBY

Assisting our community with their hobby needs. I am responsible for general retail sales, cash management, customer service, maintaining inventory, and repair and service of radio control vehicles. During the course of my day, I utilize hand tools, a computerized point of sale system, and telephones.

JUNE 2016 – APRIL 2023

SENIOR STRUCTURAL DESIGNER, BUILDERS FIRSTSOURCE

Starting as Yard Personnel, where I spent my days cutting and packing materials. In 2017, I was promoted to Load Builder, where I packed and loaded shipments to be taken to job sites. In 2018, I was promoted to Wall Design. My essential job functions include designing and proofing the designs of others using MiTek Software. I have been working full-time remote since March 2020.

FEBRUARY 2015 – JUNE 2016

SAWYER AND MAINTENANCE TECHNICIAN, RUCKMAN’S CABINETRY I operated a table saw and other finishing equipment, to cut and prepare cabinetry pieces for delivery and installation. I also maintained and repaired all equipment within the warehouse. SEPTEMBER 2013 – JUNE 2016

OWNER AND MECHANIC, TERRY’S MOBILE AUTO REPAIR

I trouble-shot and diagnosed mechanical defects in personal vehicles, providing customer service to all individuals that I interacted with. I repaired mechanical defects and performed routine maintenance.

EDUCATION

JULY 2002

WELDING VOCATIONAL CERTIFICATE, OTERO JUNIOR COLLEGE JULY 2002

BLUEPRINT READING VOCATIONAL CERTIFICATE, OTERO JUNIOR COLLEGE 2

MARCH 2002

B.S. BUSINESS ADMINISTRATION, PENN FOSTER ONLINE

SKILLS

Attention to detail

Fast learner

Effective communication

Ability to follow instructions

Customer service

Excellent attendance

In-depth analysis

Team player

Ability to properly maintain documentation

Self-starter

ACTIVITIES

I look forward to working in a position where I can grow my skills, potentially even learning Something new. I enjoy spending my time away from work with my family and volunteer my time with our local Cub Scout troop, as well as assisting members of my local community as needed with projects that utilize my current skill sets and my ability to “think outside of the box.”

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