Information Technology Regulatory Compliance
Resume:
Ati Haghi
**********@*****.*** 825-***-****
June 19, 2025
Hiring Committee
Scotiabank
10104–103 Avenue NW
Edmonton, AB
Dear Hiring Committee,
I am writing to express my interest in the Virtual Business Advisor position with Scotiabank in Edmonton. With a background in financial documentation, administrative coordination, and client-focused service, I bring a thoughtful and detail-oriented approach to supporting small business clients virtually and effectively.
I served as a Rent Supplement Clerk at Civida, where I evaluated income and housing documents, maintained precise records, and supported a diverse client base with timely and accurate service. This role required both analytical and interpersonal skills—balancing regulatory compliance with responsive support to individuals and families.
Earlier in my career, I taught business and IT courses at universities in Iran and served as a visiting scholar in Canada. These experiences enhanced my ability to communicate clearly, explain complex concepts, and collaborate across cultural and professional contexts.
I hold a Master’s in Information Technology and a Bachelor’s in Business Administration, with my credentials assessed by WES. I am also certified in FOIP, First Aid/CPR, and workplace safety protocols, and have continued my professional development through programs focused on communication, leadership, and diversity in business.
I am excited about the opportunity to join Scotiabank’s forward-thinking team, providing virtual advisory services to help clients build successful businesses. Thank you for considering my application. I welcome the opportunity to further discuss how I can contribute to your Business Banking Virtual Advice team.
Sincerely,
Ati Haghi
ATI HAGHI
11442 60 Ave NW
Edmonton, AB T6H 1J5
825-***-**** **********@*****.***
PROFESSIONAL SUMMARY
Results-driven administrative and client service professional with a strong background in business support, financial document processing, and relationship building. Experienced in working with diverse clients, evaluating financial information, and delivering high-quality service in fast-paced environments. Bilingual in English and Farsi, with strong communication and problem-solving skills.
CORE QUALIFICATIONS
- Experience assessing financial records and providing business-related support
- Strong administrative and clerical skills with attention to detail and confidentiality
- Excellent interpersonal abilities and customer service focus
- Knowledge of small business legal structures and documentation
- Proficient in Microsoft Office Suite, PeopleSoft, Moodle, and digital records systems
- Fast learner with a flexible and collaborative approach to team environments
RELEVANT EXPERIENCE
Rent Supplement Clerk
Civida – Edmonton, AB
2023 – 2025
- Managed and reviewed financial documentation for rental subsidy applications
- Maintained accurate client records and ensured compliance with housing program guidelines
- Provided timely responses to public inquiries and supported internal communications
- Coordinated with partner organizations to deliver seamless services
Instructor, Business Administration
Allameh University – Tehran, Iran 2017 – 2022
University of Sistan and Baluchestan – Iran 2012 – 2015
Visiting Scholar
Laurentian University – Sudbury, ON
2016 – 2017
Administrative Assistant
Kersal Mount Nursing Home – Sheffield, UK
2004 – 2006
- Provided day-to-day administrative and records management support
- Scheduled appointments, managed files, and communicated with families and care teams
EDUCATION
Master of Science in Information Technology
University of Sistan and Baluchestan – Iran 2014
Bachelor of Business Administration
University of Sistan and Baluchestan – Iran 2010
Certificate in Information Technology
University of Sheffield – UK 2006
*All academic credentials evaluated by World Education Services (WES)*
CERTIFICATIONS & TRAINING
- FOIP Act Certification – Gov. of Alberta, 2022
- Standard First Aid & CPR – Spectrum Safety Services, 2022
- Common Safety Orientation – Energy Safety Canada, 2022
- Career in Business (CIB) – EMCN, 2023
- ERIEC Training Series (Diversity, Performance, Communication), 2023
VOLUNTEER EXPERIENCE
Volunteer Group Leader
NAIT University – Edmonton, AB March 2023
- Facilitated discussions and supported diverse student participants in workshops
Contact this candidate