Customer Service Strategic Planning
Resume:
Adejumo Taofeek Bolaji
NO *, ZONE C, OLORUNDARA COMMUNITY, PHASE II OKE MARO,AMOYO ILORIN,KWARA STATE
Mobile: +234********** +234**********
Email: **************@*****.***
OBJECTIVE.
Experienced Accountant with a demonstrated history of working in the maritime industry. Skilled in Customer Service, Sales, Strategy, Training, and Management. Strong accounting professional with a Higher National Diploma focused in Banking and Financial from Kwara state polytechnic.
BIODATA:
Date of Birth 21st January 1990
Sex Male
State of Origin Kwara state
LGA Offa
Nationality Nigerian
Language Ability Yoruba – Excellent spoken abilities.
CORE COMPENTENCE
Strategic planning and tactical execution
Proficiency in Microsoft packages
Sound writing and editing skills
Self-motivated and respect for individual
Driving.
WORK EXPERIENCE
Maritime Academy Of Nigeria 2021-till date
ACCOUNTANT:
Rising Of Capital Expenditure Voucher.
Processed invoices and posted payments, transferring entries from journal to ledger.
Reconciled general ledger accounts and reported issues to management.
Scheduling of capital contract vouchers to audit department.
Preparation of 10% Retention payment for contractors.
Updating national housing fund passbook.
PASIANAS RETAIL (MAX FASHION) 2013-2016
HEAD OF DEPARTMET: 2014 – 2016
Hitting target and implementing strategies to improve sales
Strategized ways to successfully reduce costs with improved procedures and increased team efficiency.
Optimized merchandise offerings, eliminating older items, bringing in new options and maintaining ideal diversity to meet customer demands.
Upheld strict presentation standards, establishing effective reset and restocking policies to keep customer areas ready at all times.
Covered department needs by setting effective schedules and optimizing workflows.
SALES ADVISORY/FLOOR SUPERVISOR: 2014 – 2015
Created great customer experiences with personalized sales support.
Helped customers navigate store, complete sales and process returns.
Assisted customers with sales and service needs.
Handled issues professionally to company standards.
Processed payments quickly to keep customer flow moving.
ASSITANT VISUAL MERCHANDISER: 2015 – 2016
Created and maintained inspiring presentations with proactive adjustments to visual sets and expert solutions to merchandising issues.
Led consistent visual merchandising operations by developing and implementing consistent standards.
Delivered on visual merchandising objectives with expert management of guest engagement, in-store events and special promotions.
EDUCATIONIONAL BACKGROUND
National Youth Service Corps 2019-2020
Higher National Diploma (HND) 2016 -2018
Banking and finance, Kwara state polytechnic, Ilorin, Nigeria.
National Diploma (ND) 2010 - 2013
Banking and finance, Kwara state polytechnic, Ilorin, Nigeria.
National business and technical examination board (NABTEB) 2015
Shammah vocational institution, Ilorin.
Secondary school certificate examination (SSCE) 2006 -2009
Jibsorek international college, Offa garage, Ilorin, Nigeria
ADDITIONAL CERTIFICATE:
OFFICE OF THE ACOUNTANT GENERAL OF FEDERATION.
CERTIFICATE OF ATTENDENCE
(ENHANCING EFFICIENCY AND EFFECTIVENESS IN THE ADMINISTRATION OF PUBLIC RESOURCES: THE ROLE OF INTERNAL AUDITOR)
MARITIME ACADEMY OF NIGERIA (MAN)
CERTIFICATE OF PARTICIPATION
(FUNDAMENTAL PRINCIPLE OF PROCUREMENTS
PRESENTED BY : NOCOPO)
SKILLS: INTREST:
Strategic planning Cashier support
Reading to acquire more knowledge Assignment delegation
Traveling Payroll administration
Problem-solving and Analytical skill Sales reporting
Operational planning
REFERENCE
Mrs. Fatima Abdulrazak Abdulsalam
Federal Radio Corporation of Nigeria (Radio Nigeria)
Mr. Antony Ambi(Ag .Bursar)
Deputy Director of Finance
Maritime Academy Of Nigeria
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