Customer Service Rep

Christopher T. Cavanaugh

******@*****.*** 678-***-****

Work Experience

Morris Brown College, Atlanta, GA Work Study-E-Sports Lab Assistant August 2024 – April 2025

• Set up and manage gaming equipment, including consoles, PCs, and peripherals.

• Provide technical support to students and faculty using the lab.

• Monitor lab activity to ensure safe and proper use of equipment. Dash Stylist, Atlanta GA -Barber

October 2023 – September 2024

• Delivered mobile grooming services, including haircuts, shaves, and beard trims, at clients’ preferred locations.

• Maintained strict hygiene standards, ensuring tools and equipment were sanitized between appointments.

American Haircuts-Barber, Atlanta, GA

January 2022 – September 2023

• Styled and cut clients' hair of various types and textures to their specifications.

• Consulted with clients to determine and recommend hairstyles and haircare routines.

• Promoted products and services, contributing to company revenue growth.

• Actively assisted in building and retaining clientele. Strictly Cutz Barbershop-Barber, Atlanta, GA

September 2019 – February 2020

• Provided professional haircuts using clippers, scissors, and blow dryers to achieve clients’ desired styles.

• Cultivated a loyal client base through outstanding customer service and expertise. Emory Conference Center Hotel, Front Dest Agent-Atlanta, GA September 2016 – April 2018

• Managed guest check-in and check-out processes efficiently.

• Maintained and reconciled financial folios for accurate billing.

• Resolved guest concerns and complaints promptly and professionally.

• Fulfilled PBX operator duties and creatively addressed guest requests to enhance service satisfaction.

Education

Morris Brown College, Atlanta, GA

Bachelor of Science in Organizational Leadership & Management Graduated May 2025 (3.9 GPA)

• Mister Morris Brown College (2024–2025)

• Member of the Morris Brown College Choir

• Golden Key Honors Society Membership Recruiter

• President’s Highest Honors Academic List

• Member, Alpha Phi Alpha Fraternity Inc., Iota Chapter (Spring 2024) Paul Mitchell School of Atlanta, Atlanta, GA (2018) Master Barber License – March 2018

Grandview High School, Grandview, MO

College Preparatory Diploma – May 2009

Contact this candidate