Supply Chain Customer Service

Ms. Shawn Hudecek

219-***-**** ********@*******.*** linkedin.com/in/shawn-hudecek

SUPPLY CHAIN MANAGER

Highly motivated Order Fulfillment and Supply Chain Management Professional with solid analytical, forecasting, logistics, and supply chain management skills who thrives in complex, fast-paced environments. With excellent communications skills, able to successfully act as a liaison within the company and external customers. Competent in proactively identifying supply chain issues and executing analyses, as well as leading teams to achieve successful results.

PROFESSIONAL EXPERIENCE

PERSONAL SABBATICAL - FAMILY LEAVE June 2023 – Present

Took time off to care for a family member. Anxious to get back to my career.

CENTURY 21, Crown Point, IN March 2004 – Present

Real Estate Company

Real Estate Agent (Part-time)

Member of a sales driven team with annual sales over $35 million in 2024.

Provide excellent customer service to all clients.

Prepare and present documents such as Purchase Agreement Contracts, Listing Contracts, and advises clients on staging their property.

Recipient of the 2024 Century 21 Quality Service Pinnacle Award.

S&C ELECTRIC COMPANY, Chicago, IL October 2022 – May 2023

Electrical Power Systems Company

Senior Supply Chain Specialist– Global Sourcing and Strategic Supply

Prepare quote packages, conduct analysis (including cost breakdown detail), and assist with supplier research.

Assemble requests for information and support in the collection and analysis of raw material market information in Oracle.

KRAFTHEINZ/GENPACT CONSULTING, Chicago, IL January 2022 – July 2022

Food and Beverage Company/Global Professional Services Firm

Supply Chain Manager

Responsible for planning/forecasting of production schedules and capacity plan to ensure on-time delivery, cost objectives and avoid material shortages for 12 million cases of coffee pods weekly at KraftHeinz.

Maintained well-defined working relationships and communications with manufacturing and key suppliers to confirm scheduling and capacity analysis.

Responsible for forecasting/planning the production of 12 million cases of coffee pods

Managed inventory, inventory location replenishment, SKU planning, risk assessment, and mitigation planning.

Responsible for delivering service levels and inventory targets while driving growth through commercialization and supporting productivity objectives that consider supplier/plant capabilities, capacity

constraints, costs, and loss prevention.

ARCELORMITTAL, East Chicago, IN 2001 – July 2020

Division of ArcelorMittal, the world’s leading steel and mining company and worldwide supplier of quality steel products.

Supply Chain Manager (2012 – August 2020)

Responsible for overall supply chain administration, proactively identifying potential issues, providing analyses, and recommending solutions ensuring on-time delivery and customer satisfaction. Lead contact to 150 Account Representative and Sales and Marketing Managers in the Indiana, Ohio, and West Virginia facilities.

Reviewed customer requirements interpreting supply forecasts via source documents and tools and expedited steelmaking units and logistics, resulting in improving hot roll on-time customer deliveries to 87% from 40% in two

Accomplished continuous daily improvements in operational effectiveness by identifying and analyzing supply chain issues and recommending solutions achieving consistent on-time delivery to customers.

Led process improvement project to streamline customer orders end-to-end by introducing a clear order prioritization system significantly reducing redundant communication, increasing departmental efficiency, and improving customer experience and delivery performance by 25%.

Commercial Logistics Representative (2006 – 2012)

Responsible for an average of 950 daily prepaid truck shipments, as well as rail and barge shipments at East Chicago, and other Indiana facilities.

Managed customer relationships with 26 trucking companies.

Lead Transportation Representative for implementation of the automatic load building process, instilled work efficiencies resulting in the elimination two salaried positions.

EDUCATION

Bachelor of Arts, Organizational Management, Calumet College of St. Joseph, Whiting, IN and Indiana University, Bloomington, IN

TECHNICAL SKILLS

SAP

SharePoint

Microsoft Excel

Oracle

Microsoft PowerPoint

Microsoft Word

Power BI

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