Project Manager Senior
Resume:
PROFILE
Highly motivated and experienced
Project Manager looking for long term
opportunities where I can make a
difference!
Track record of executing and
delivering projects within challenging
time and budget limitations by
working collaboratively with project
team members, C-Suite executives
and vendor partners.
CONTACT
PHONE:
EMAIL:
*************.***@*****.***
PROFESSIONAL
DEVELOPMENT
Leading SAFe 6.0
Course completed December 2023
EDUCATION
Masters of Business Administration
Major: Management of New
Technology
Completed December 1999
Bachelor of Arts
Major: Economics
Completed April 1995
LISA ANNE COUSINEAU
Senior Project Manager
WORK EXPERIENCE
OMERS
Project Manager
August 2024–Present (1 Year contract role)
- Led the development and rollout of the Pensions Project Framework, a project methodology which leveraged Waterfall and Agile standards and the Atlassian suite of tools (Atlas, Confluence, JIRA)
- Spearheading two of the Top 8 Pension priority projects including:
- Leading a ground breaking initiative to advance OMERS Member Engagement Transformation Strategy by delivering and assessing the impact of a Member Segmentation Pilot.
- Leading a complex multi-year Service Purchase Journey project to digitally transform and innovate the inter-plan transfer-in and buy-back processes. The project will include automating the member journey, streamlining and innovating existing internal processes and launching a Pensions Portal to enable future seamless communication with other pension plans.
SYMCOR
Senior Portfolio Manager, Open Banking
June 2023–August 2024
Led a team of project managers to onboard multiple large national financial institutions onto a ground-breaking Open Banking platform.
- Onboarding approach utilized a combination of Agile and Waterfall approaches, tailored to the individual client needs. Chaired Executive Steering Committee meetings with all onboarding clients.
COUSINEAU MANAGEMENT CONSULTING
Owner and Managing Consultant
May 2013–Present
Technology Project Manager (2020-2022; 2.5 years; IBM):
- Led projects to improve and expand Wealth Trading software capabilities. Role included handling change management for all broker clients, new customizations requirements as well as managing timeline and budget.
Technology Project Manager (2019-2020; 10 months; Canadian bank):
- Led the implementation of a new payments modernization
(ISO20022) solution on an Azure private cloud environment for a large Canadian bank. Included gathering requirements, managing deliverables across multiple teams (business, sub- contractors, developers, and quality assurance resources) CORE SKILLS
Strong leadership skills
with the ability to inspire,
motivate and guide
individuals/teams toward
achieving common goals.
Desire to collaborate and
build trusted relationships
across all project team
members, vendors and
Executives.
Proven experience
leading Enterprise-level
Business and Technology
projects from concept to
closure.
Adaptive Approaches
(Waterfall, Agile, Hybrid,
MVP methodologies) to
most effectively meet
project scope, timelines
and deliverables.
Portfolio and Program
Management with
proven experience
managing multiple
concurrent projects from
concept to closure.
Experienced based risk
identification to prevent
and/or minimize impact to
project.
Lifelong learner seeking
to leverage existing skill
sets while also
expanding knowledge
and capabilities
Program Manager (2017-2018; 18 months for a large Canadian bank):
- Led the discovery and business case phases of a multi-year, multi-phase complex software implementation on a Cloud environment for small business and capital market clients. Agile Scrum Master (2016; 11 months for a large Canadian bank)
- Led Agile delivery teams for a large Canadian bank, increasing call center and routing capabilities in rapid 3 week sprint cycles. Worked with product owner to plan and facilitate strategic product priorities into Sprint planning cycles using user centered design practices and processes.
Project Manager (2014-2016, 2.5 years for a large Canadian bank)
- Led the business deliverables for a national telephony implementation for a large Canadian bank
ADDITIONAL WORK EXPERIENCE
ROGERS COMMUNICATIONS INC
Director, IVR Customer Experience
November 2005- October 2009
ROGERS COMMUNICATIONS INC
Director, Process Engineering
October 2003- November 2005
IBM GLOBAL CONSULTING
Managing Consultant
August 2002- October 2003
DELOITTE & TOUCHE CONSULTING
Managing Consultant
January 1999- August 2002
DELOITTE & TOUCHE CONSULTING
Co-Op MBA Student
May 1998- August 1998 and Sept 1997- December 1997 UNITED PARCEL SERVICE CANADA LTD
Co-Op MBA Student
January 1997- April 1997
WORKING VENTURES MUTUAL FUND INC
Call Center Manager, Investor & Dealer Service
June 1995- August 1996
THE CANADA TRUST COMPANY
Various Part time and Full Time Retail and Head Office Positions April 1987- June 1995
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