Data Entry Specialist

LARA OGEBULE

Phone: +1-281-***-****

PHONE: *****4566

EMAIL: yyyyyyyyyyyy

P ROFILE/S UMMARY

Experienced Data Entry Specialist with 6 years of proven success in data entry operations and processes. Skilled in data analysis, troubleshooting, and maintaining compliance with regulatory requirements. I am a resourceful individual with a proven track record as a DATA ENTRY SPECIALIST/CUSTOMER SERVICE REPRESENTATIVE with accurate data entry expertise, strong communication skills, including the ability to prepare and deliver persuasive and well-organized ideas in both written and verbal form—effective team player, and excellent skills in handling conflicts and meeting schedule deadlines. 9 years cumulative experience as a data entry/Customer Service Representative. Looking to work with an organization where I can continuously learn in the pursuit of achieving functional excellence, thus getting maximum job satisfaction and optimum career growth. Technical Skills: Microsoft Office365 (MS-WORD & MS-EXCEL), Outlook, Data entry accuracy, Data analysis, Reporting, Process improvement, Data migration, Data security, Regulatory compliance, Time management, Attention to detail, Troubleshooting, Typing speed, Data quality management, Customer satisfaction, Knowledge of Data Privacy and Security Regulations, Basic Math and Statistical Analysis, Communication and Collaboration, Multitasking and Task Switching, Information Organization and Retrieval Basic Computer Skills (e.g., File Management, Email) Soft Skills: Office Administration, Outlook, Data Entry, Leading and Scheduling Meetings, Managing Emails, Documentation, Resolving Issues and Teamwork, IT Service Management, Attention to Detail, Accuracy and Precision, Organizational Skills, Time Management and Prioritization, Adaptability and Flexibility, Problem Solving and Critical Thinking, Communication Skills, Teamwork and Collaboration, Multitasking, Dependability and Reliability, Computer Literacy, Data Analysis and Interpretation Certifications: Google IT Support (Technical Support Fundamentals) E X P E R I ENCE

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DATA ENTRY SPECIALIST/OPERATOR Jan 2019 – Till Date CompleteIT Consulting LLC, USA

• Entering data into databases and spreadsheets

• Verifying accuracy of data entered

• Updating existing records with new information

• Sorting and organizing data

• Creating reports from data

• Troubleshooting data entry issues

• Assisting with data analysis

• Developing data entry processes and procedures

• Maintaining data entry logs

• Ensuring data security and confidentiality

• Assisting with data migration projects

• Participating in data quality assurance activities

• Data input, scanning, and documentation.

CUSTOMER SERVICE REPRESENTATIVE Feb 2017- DEC 2018 KANSHE INFOTECH, USA

• Responding to customer inquiries in person and over the phone; liaising with cross-functional teams in support of customer needs.

• Organizing calendars and scheduling meetings

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

• Compile, copy, sort, and file records of office activities, business transactions, and other activities.

• Compute, record, and proofread data and other information, such as records or reports.

• Handled email, phone, and in-person inquiries, collected personal information from customers, 3

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OFFICE ASSISTANT (LATER MANAGER) June 2015 – Dec 2016 EXODUS TRAVEL SERVICE

• As the Manager, I was responsible for organizing and coordinating the office administration and procedures.

• I ensure that we are never out of office supplies and keep up with effectiveness, efficiency, and safety.

• Organize and schedule meetings and appointments. Communicate with customers as needed.

• Partner with HR to maintain office policies as necessary, organize office operations and procedures, manage relationships with customers, ensuring that all customers are happy with our service. E DUCATION

• Lagos State University

• Baptist High School

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