Product Manager Strategy

EDUCATION

HANISH SARGIYA

******@**.*** Seattle, WA +1-425-***-**** linkedin.com/in/sargiya-hanish FOSTER SCHOOL OF BUSINESS, UNIVERSITY OF WASHINGTON, Seattle, WA Master of Business Administration (MBA)

• Dean’s Scholar – Dean’s merit list – 3.9 GPA - GMAT 750 Jun 2025

BIRLA INSTITUTE OF TECHNOLOGY AND SCIENCE, PILANI, India Jun 2019 Bachelor of Engineering (Honors), Electronics and Instrumentation EXPERIENCE

CONFIDO HEALTH (AI Healthcare Startup), New Jersey, USA Product Manager, AI Automation Aug 2024 - Jan 2025

• Led product strategy, prioritized roadmap, and partnered with engineering and sales teams to deliver 3 new AI call automation features, boosting call success rate by 25% and scaling adoption across 4 clients ($50M+ annual revenue).

• Defined and tracked product KPIs, increasing CSAT scores by 18% and improving retention across client accounts by 40%.

• Converted user feedback into product improvements, accelerating deployment cycles and reducing escalations by 20%. AI Product Strategy and Development Intern Jun 2024 - Aug 2024

• Researched, scoped, and supported deployment of automation solutions, reducing admin workload by 10% and saving

~$150K per client, while improving model response quality and cutting handling time by 12%.

• Supported sales enablement by preparing impact reports and helping secure 4 new client contracts through data-backed product insights.

MICROSOFT, Redmond, WA, USA

Product Strategy MBA Consultant Jan 2024 - Mar 2024

• Developed go-to-market and pricing strategy for a new AI product in the $4B K-12 education space.

• Conducted market research and transformed user insights into actionable product development strategies. WOBOT.AI, Gurugram, India

Technical Manager, AI Products Jul 2022 - Jun 2023

• Led a 12-member team in developing video AI-based products, achieving a 50% increase in live projects and a 30% boost in revenue ($360k ARR).

• Revamped customer onboarding processes through design improvements and code reusability, reducing onboarding time by one-third and enabling earlier capture of business opportunities.

• Implemented KPIs, tracking systems, and improved collaboration among Data, Engineering, UX, and Marketing teams, resulting in a 20% increase in team efficiency, reduced delivery bottlenecks and streamlined workflows. UST, Trivandrum, India

Sr. Software Developer & AI Lead, Innovation Labs Apr 2020 - Jul 2022

• Deployed a planogram compliance dashboard solution for retail customers including Walmart and Sainsbury's, improving compliance by 10% and reducing out-of-stock (OOS) incidents by 5%.

• Led a team of five AI developers to build an NLP-based digital concierge using GPT-2 for a healthcare company, generating revenue exceeding $1M.

• Revamped the department's internship program, mentoring 135 engineering students and fostering academic collaboration that produced over 30 successful projects.

Software Developer, Innovation Labs Jul 2019 - Apr 2021

• Built a computer vision-based smart parking app, improving parking utilization by 15%.

• Added object detection and pose estimation features to a Retail-in-a-Box product, reducing shrinkage at retail POS. Computer Vision Intern Jun 2018 - Dec 2018

• Developed face and object recognition solutions used by 1,000+ employees to optimize resources. SKILLS AND ACTIVITIES

• Technical Skills: Technical Product Management, Go-to-Market Strategy, Data-Driven Decision Making, Business Strategy, Market Research, Artificial Intelligence, LLMs, Generative AI, Natural Language Processing (NLP), Computer Vision, Python, SQL, Excel, Statistics.

• Soft Skills: Strategic Leadership, Project Management, Stakeholder Management, Cross-Functional Collaboration.

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