Account Executive

MICHELLE TYREE

Myrtle Beach, SC ***–***–**** *************@*****.*** linkedin.com/in/michelletyree Senior Account Executive Strategic Business Development Client Relationship Manager Account Executive with 16+ years of experience, specialized in managing the full sales cycle and leveraging advanced CRM tools for sustained revenue growth. Expertise in solution-based selling, client relationship management, and streamlining onboarding and procurement processes. Strong record of cultivating long-term partnerships and achieving strategic business objectives. Eager to apply a strategic vision and operational expertise to a dynamic new role, aiming to drive immediate and impactful results.

Core Competencies

● Sales Cycle Management

● Strategic Business Planning

● Procurement & Vendor Management

● Financial & Performance Reporting

● Customer Relationship Management

● Solution-Based Selling

Professional Experience

Patch My PC – Castle Rock, CO (Remote)

Senior Account Executive October 2022 – Present

● Oversaw 900 accounts, including 300 at the enterprise level, heading the sales process from initial awareness through to customer loyalty, achieving a 98% sales closure rate and generating $25-40M in yearly revenue.

● Executed strategic B2B negotiations with resellers, partners, managed service providers, and direct clientele, driving a 195% growth in the customer base from 3,500 to 10,250 over two and a half years.

● Initiated and nurtured 100+ new business opportunities, transforming them into lasting partnerships with a 98% retention rate through strategic networking at industry events.

● Led comprehensive sales processes that resulted in a 20% year-over-year revenue increase, from client discovery to deal closure, ensuring alignment with strategic business objectives.

● Developed comprehensive internal training resources, conducted regular educational presentations to the sales force, and contributed to achieving company objectives with a 10% increase in customer acquisition and a 95% retention rate.

Account Executive July 2021 – October 2022

● Engaged potential clients by showcasing products aligned with SCCM, Intune, and WSUS, facilitating product demos and trial periods.

● Negotiated SaaS and On Prem contracts, ensuring meticulous documentation of sales transactions and client data.

● Managed the end-to-end procurement process, liaising with legal and security teams for vendor registration.

● Personalized client onboarding with instructional videos, streamlining license issuance and enhancing user experience.

● Managed inquiries pertaining to the MSP license program, ensuring compliance with Patch My PC’s service standards.

German American Chamber of Commerce of the Southern U.S – Atlanta, GA Office Administration & Property Manager July 2019 – July 2021

● Procured essential office equipment and managed supplies, ensuring efficient operations for the GACC South and its incubators.

● Maintained accurate records for leases, insurance, company vehicles, and contracts, keeping the company's documentation up-to-date.

● Supported the CFO and Finance department with various administrative tasks, contributing to the smooth execution of financial and board meetings.

● Assisted HR with day-to-day operations, providing guidance on policy, on/off-boarding procedures, and visa processes, enhancing overall employee relations.

Community Management Associates – Atlanta, GA

Community Association Manager, Portfolio July 2018 – July 2019

● Managed the contractor bidding process for property improvements, ensuring alignment with contractual specifications and client expectations.

● Conducted regular property inspections, maintaining up-to-date knowledge and addressing service requests efficiently.

● Coordinated with client boards and divisions, maintaining high responsiveness to communication and emergency service requests.

● Recommended capital expenditure solutions to the Board of Directors, aiming to enhance community appearance and functionality.

● Oversaw the association's financial reporting and management duties, guaranteeing compliance with board directives and management agreements.

Earlier Experience

Capgemini

R2A Report TL - Financial Planning & Analysis (Contract) Lemcon USA Corporation

Corporate Finance & HR Administration Assistant

Systems/Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), Google Workspace, Equitrac, SAP, Workday, Constant Contact, Salesforce, Access, Google Docs, CashPro, QuickBooks Pro, QuickBooks Enterprise Solutions, QuickBase, Replicon, AIA Contract Software, LexisNexis, Westlaw, Expensify, CLC Lodging, Timberline, CincSystems, CincWeb, C3, VMS Management, Concur, WordPress, Method, Loom, HubSpot, ClickUp, Zoom Certifications

Georgia Real Estate Commission

Community Association Management Licensee

Sandler Sales Trained

Education

University of Phoenix – Phoenix, AZ

Bachelor of Science (B.S.) Business with a focus in Project Management

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