Front Office Operations Administrator

JESNA ANIL

Phone: 055-*******, 054-*******

E- mail: ***********@*****.***

OBJECTIVE:

To seek a challenging position in a dynamic environment and desire to progress further in the same field and likes to grow with the organization and prove to be an asset for its effective functioning and be a team player for the achievement of organizational goals and its success.

CAREER PROFILE:

From August 2015 to July 2020:

Company : FUTURE METRO CONTROL SYSTEMS TR. & FIX LLC Dubai

Designation : Admin Secretary, Operations Administrator Job Description (Admin Secretary):

Manage the Front Office by attending the calls and transferring it to the concern person / department.

Handing over of cheques to the concern supplier coming in office for cheque collection and treat them in a good manner.

Supporting the Admin / HR department by monitoring the attendance of each Employee including overtime and updating it on a daily basis for the preparation of monthly Attendance.

Performing the HR duties such as processing the Annual / Personal/ Emergency/ Sick Leave Forms by monitoring the leave of each Employees and also processing the other HR related forms as and when required.

Maintaining of Employee Personal Files.

Applying Airport passes (Airside, Landside, ADP) by preparing the documents required as and when required and requested by the concern department.

Supporting the Purchase department by preparing the Purchase Order of materials / items required for a particular project according to the Purchase requisition received from the concern person / department and forwarding the approved orders to the suppliers.

Negotiate with the supplier for better payment terms & better pricing.

Handling the purchase of Stationery Items that is required for the office use.

Processing the payment for purchases by receiving the supporting documents such as Invoice

& Delivery Note and forwarding the approved ones to Finance Department for further process.

Filing of the prepared Purchase Orders and the supporting documents (copy of Invoice & DO) for future reference whenever required. Also track the status of purchase orders prepared and send to the supplier by entering and maintaining the records in an excel sheet.

Perform other tasks as and when requested by management to support the Business and smooth functioning of the office.

Job Description (Operations Administrator):

Follow up with Project Team regarding Project Status & Payment certification and sending it to collections team and updating accounts.

Maintain the log for new and Ongoing Project order received & creating New Job No. for Airport Misc. Projects and updating the project status as and when required according to the progress of work of that particular project.

Preparing and Submitting the pass documents to DAEP and collect it from them after DAEP approval. Also, doing the online process for Airside passes after the application for the same has been approved by DAEP.

Co-ordination of the purchase activities with central procurement department after receiving the PR from projects team and maintaining the log register for the Purchase orders send to suppliers.

Maintain the Awarded projects Budget Documents and consolidate the Purchase orders issued for each project to different vendors/suppliers.

Follow up with the projects team for receiving & sending the invoices and project completion certificates from the suppliers & getting approvals in order to send it to the Procurement / Accounts for processing the payments.

Follow up with Procurement department for deliveries of materials ordered and also maintain the Invoices & DO for each project from the suppliers.

Follow up with the projects team and consolidating the attendance time sheets for the Technicians and Supervisors working on site on daily and monthly basis.

Supporting the HR Department by submitting the HR related documents of each Employee after the approvals taken from concern Project Manager or Department Head.

Prepare and send the quotations to customers after the approval from Project Manager and maintain the log register for the quotations send.

Preparing the Invoices as and when required by the project team. Maintain the log register for the Invoices prepared and submitted.

Consolidating the petty cash bills from different projects, preparing the Petty cash Summary and finally submitting it to the Finance department.

Perform other tasks as and when requested by management to support the Business and smooth functioning of the office.

From September 2011 to September 2013:

Company : ZAKER TRADING L.L.C.

Dubai

Designation : Sales Coordinator

From January 2011 to June 2011:

Company : PHILIPSON’S EXPORT & IMPORT

Location : Kerala, India

Designation : Sales Coordinator

Job Description:

Be responsible for accurate & timely issue of quotation and proforma invoices to Customers.

Process inquires by phone, fax, email & personal visit into Company Business or from subsidiary concerns.

Respond to dealer/customer requests swiftly and efficiently.

Stay knowledgeable/updated on tools used in Inside Sales.

Attend all training as required of position.

Meet customers in the premises to discuss their requirements.

Managing relationships with existing key customers or dealers.

Make Invoice / DO / LPO other documents within the time limit.

Manage the Front Office in a professional manner as and when required.

Be in touch with the company’s clients and understand their needs clearly.

To make accurate purchase of material supplies for resale as required.

Make follow up with Customers for the payment.

Adheres to all company policies, procedures and business ethics and ensure that they are communicated and implemented within the team.

Maintain accurate records of all pricings, sales, activity reports and other reports.

Perform other tasks as and when requested by management to support the Business and smooth functioning of the office.

Attending meetings of marketing and sales teams. EDUCATIONAL QUALIFICATION:

• 2008 to 2011 : Master of Computer Applications

Under Bharathiar University, Tamil Nadu, India.

Vellalar College for Women, Thindal, Erode

• 2005 to 2008 : Bachelor of Science in Biochemistry Under Mahatma Gandhi University, Kerala, India.

St. Mary’s College for Women, Thiruvalla

• 2003 to 2005 : Higher Secondary Education

Under Broad of Higher Secondary, Kerala, India.

Holy Angels E.M.H.S.S, Adoor.

• 2003

: All India Secondary School Examination

Under Central Board of Secondary Education, Delhi, India. Sharjah Indian School, Sharjah

COMPUTER SKILLS:

Operating System : DOS, Windows 98/2000/XP/7

Office Suits : Microsoft Office XP/7

STRENGTH:

• Ability to work, inspire and motivate others to work as a team.

• Good analytical and problem solving skills.

• Working well under pressure on meeting deadlines, Continual learning.

• Excellent interpersonal communication skills.

• Efficient in Time management and Multitasking.

• Strong organizational skills.

PERSONAL INFORMATION:

Name : Jesna Anil

Sex : Female

Date of Birth : 26

th

June 1987

Nationality : Indian

Marital Status : Married

Languages Known : English, Hindi, Tamil, Malayalam & Arabic (Read & Write)

Driving License : Valid UAE Driving License

PASSPORT DETAILS:

Passport Number : U0659776

Date of Issue : 11/05/2020

Date of expiry : 10/05/2030

Visa Status : Residence Visa

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